March 2024 by Gnans
??Staff on Self-Service counter could do better. May be M&S should get them trained on "how NOT to talk to customer".??? ?However the staff who have attended me couple of times for the click & collect were great.???? ??Store is filled with loads of food items. Some essential ranges are also available despite the prime location.Gets very busy during lunch break due to its prime location in the city. A few seats available to dine. Shelves stocked well. Clean aisles.
February 2024 by Mikhail B
Very nice place but today they sold me expired food, today is 30 Jan
November 2023 by Kristyna Mo?nerova
If I could do 0 it would be . Atrocious service from the lady by the self service. Totally ignorant, rude and seemed super annoyed to be even there . When I finally got her attention she made an excuse ,she is waiting for someone to speak to in the way that she is doing me a favour to help me with not working barcode in the till.Guess what I tried to scan the item again and same story item not found so I had to call her again and she started laughing in very pathetic way.A told her I don?t appreciate her attitude when I am trying to get help only for being told she doesn?t appreciate me ?why on the earth would you employ somebody with so terrible attitude? her reaction left me in complete shock. Get some people who can behave or give them a proper training this is unacceptable!
November 2023 by The Bobster
Good food store near St Paul's.
October 2023 by ???
The shop itself is fine, but the cashier(the old Asian lady) around the cash only machines area is soooo rude and impatient! I just wanted to go back to the previous step on that machine and cancel one item. She was very unhappy and keep saying sth like M & S is not cheap hence it?s not a place that I should shopping from?!!
September 2023 by THI Q
My fav lunch break especially hot food counter. Staff s super friendly. And the almond croissant is out of this world, yum yum
July 2023 by Nicole Maizia
Great range of products , always good levels of stock , plenty space at the checkout , polite staff .I go here more often now as the one opposite St Paul?s Cathedral has closed and I like to buy fruit especially and sometimes flowers .I never get disappointed.I find their range of fruit has a large variety and very tasty comparing to other supermarkets .
June 2023 by jon9521
There is not enough staff to handle issues like returns. The manager is very rude.
April 2023 by Clare Isakson
Best food choices in the city, best sandwiche options too compared to tesco or sainsbury's
March 2023 by H L
What an experience , staff complaining I didn?t say thank you to him ! And I did , and twice to make him happy.
February 2023 by Carol Harvey
I went yesterday to the Cafe. The Man that served me was very polite and Professional. He was very busy on his own. But still served with a smile. Fantastic Customer Service. I didn?t get his Name. He was there at about 14.15pm
January 2023 by Lilla Kaputa
AWFUL rotting smell by the entrance with the elevators. Every single day. Please fix it ? it?s disgusting. ?? It carries downstairs into the shop as well?
December 2022 by Romario Toretto
Went to this store today i never felt discrimination like this before. All i went in for was a drink to help my acid reflux. The way i was treated by the manager & staff never again please avoid.
August 2022 by G
Very poorly stocked.They cut the bread only when they're up for it. Sometimes not even an envelope is put on.Lately some fruit and veggs haven't got the best by date anymore, so you can't tell how fresh these are, they may've been even expired....
July 2022 by Window ?Wt250?
Very poorly stocked.They cut the bread only when they're up for it. Sometimes not even an envelope is put on.Lately some fruit and veggs haven't got the best by date anymore, so you can't tell how fresh these are, they may've been even expired....