March 2024 by Kassir Ali
Went for GAIT analysis - great experience was able to come out with shoes that I was very happy with. I am quite indecisive but Lou was patient and understanding!Highly recommend!
March 2024 by Emma Jacobs
I had a nice experience at the shop, and was helped patiently through a gait analysis and talked through various suitable models. Friendly, knowledgable service. However, after changing my mind due to budget constrictions and going to the shop to return them, I was disheartened to learn that they do not do refunds (even when unboxed and unworn). This was on the receipt, fair enough, but I really think this should have been communicated before purchase. I'm afraid this rather tainted the experience. Please be aware.
February 2024 by Calum R
I never had a good relationship with running always getting discomfort and pain but gave it another go last summer and went to LCR for a shoe fit. I really felt taken care of and tried on 3 pairs with supervision and analysis and am super happy with what I was recommended. Have done heaps and heaps of 5ks with these and will be doing my first 10k in a month. Highly recommend!
January 2024 by Hadeel Omara
Incredibly helpful and friendly. Helped me pick out shoes to help with shin splints and flat feet and gave me some really good tips.Would 100% recommend
January 2024 by Grace Ackary
I?d been running for a month or so and wanted to invest in some good shoes to invest in the habit and came here, chatted to Lou, and it was fantastic. She was so helpful and reassuring- answered all my questions. She really knows her stuff and has a wonderful selection and care.Highly recommend.
December 2023 by Rahel Admasu
In the midst of retail madness, stressed & unhappy employees, it's so refreshing to find a shop like London City Runner. Simply top-notch & outstanding! I'll be coming back for more. Thanks so much!
December 2023 by Candy Ikwuwunna
Lou was incredibly kind and friendly and so knowledgeable. She immediately identified great shoes for my feet, and also made me feel quite normal about what has always been a bit of an odd experience for me. Totally different being seen by an expert! Thank you!
December 2023 by Jac L
I've been buying trainers from Lou at London City Runner for years & have always been delighted & completely satisfied with the service & the products.Lou is so knowledgeable, patient & happy to listen to all my concerns. Without hesitation, I would recommend LCR for expert advice. She also has a brilliant sense of humour & very Customer focused. Thanks again for a great experience.
December 2023 by Jonathan Carricker
I visited the shop because of the reviews and they are so accurate. As a non runner I was treated with great patience and given good advice about starting, Lou was so knowledgeable and helpful. Being able to try shoes out on the treadmill is also a big help in choosing the right pair.An excellent experience all round and having just done my first run the shoes feel terrific.
December 2023 by Jonathon Hockley
Great service. Really know their stuff. Gave me exactly what i needed.
November 2023 by Andrew Lomas
I had been searching for a new pair of running shoes for several months, and thoroughly recommend this place.I have long-term, chronic injuries, and found most shops unwilling to listen to my specific requirements, or to let me try shoes for more than five minutes, even on an indoor treadmill.Lou at London City Runner listened carefully, and made further suggestions based on my feedback on the shoes I tried. She also allowed me to take away a pair of shoes to try them on a proper run - the only way to know if they really suit.I'm very happy with my experience. Thank you!
August 2023 by Ruth Loeffler
The lady helping me was really great, we tried on a couple of pairs of trainers, she videoed me running. When I wasn't happy with the first pair, she pulled out different ones explaining the difference. She obviously knew what she was doing and was really patient and helpful. Would 100% recommend.
August 2023 by Sergej Babinsky (Temlekur)
Thank you, Lou!I spent over an hour travelling across London to see it.Update.It takes 2 minutes to Google Business to update the schedule information. That's as much or less than the time it took you to write your response.
July 2023 by Natasha Bell-Asher
Amazing service from Lou. I have always struggled with finding shoes to fit my narrow and long feet, and my usual brand was now causing pain. She got me trialling a few different brands and we found the perfect fit! It has made running fun again!
July 2023 by Jordan Jacobi
Lou is a legend. Super helpful. I was in and out in 10 mins with a great pair of shoes.
