March 2024 by Daniele Urbani
I read some horrible reviews about this pharmacy, but that isn't my experience.Of course, mistakes happen and there are bad days. But I have used this chemist many times and the main complaint I can make is waiting times, but that cannot be always helped. Also, once I had to collect a medication which name I'd have preferred to not be shouted by the guy that dispensed it.But these are minor things to me, they do matter, but they're not a reason to harshly criticise the staff. It happened that an important medication had been prescribed but not confirmed on the system , soit couldn't be dispensed. But then the staff made the effort to get in touch with my team and I was able to collect it. Also, people seem to forget that most of regular medications should then be requested through your GP and then collected at your local pharmacy.
December 2023 by ABADIROW HASSAN
Lloyd's very good
December 2023 by Russell Charles Hall
Wait time is ridiculous. Even at opening time.
October 2023 by Sam M
It has been third time after chemotherapy. I have set tables and injection give by the doctor.On my third time at pharmacy to collect my tablets and injections. I noticed one table was missing I informed the pharmacy and show them the my sheet. But no what do I know with sheet from doctor one the pharmacy one my first treatmentPlease managements at Lloyd?s pharmacy. You really need to observe your team, and provide them with what every training needs.Yesterday after 4hours after treatment but 45 mins leave the hospital I got phone call from doctor tell me I missed a table because of human error.
October 2023 by AALucxs
The pharmacy always opens on time. The pharmacy team are amazing. The waiting times are not too long. The pharmacy is very clean and organised. Overall, the service is amazing and i rate it a 10/10!!!!
September 2023 by I Riv
The CQC should be aware of the malpractice of this chemist who consistently fails to provide the prescription requested by my doctor, fails to deliver it and is still happy to keep a disabled and vulnerable patient off medications knowingly that this will put me at serious risk. The staff is happy to keep a patient with serious health conditions off medication and is happy to let them know that there is nothing that can be done. No solution, no help, absolute lack of care. This chemist should be reviewed urgently for the safety of UCLH patients.
June 2023 by Nabeel Syed
Absolutely amazing pharmacy. Short waiting times. Very friendly staff. Could not recommend more. 10/10
April 2023 by Ben F
Not actually open on a Sunday
March 2023 by Dev Thakore
Awful waiting times.
January 2023 by mary m
Both employees I saw late this afternoon were very pleasent and helpful. Service was also quick!
December 2022 by Mitesh Shah
Never opens on time always late.
November 2022 by Stephen S
Every in hospital Lloyds Pharmacy is badly run understaffed and must be appointed on the basis of corruption because their services are so bad.
November 2022 by David Magras
A very fast friendly service.
November 2022 by Andrew Higgott
Had to use this chemist 3 times now and always a Very slow service even when there isn?t many people waiting. Last time the only provided half the amount of the prescribe tablets saying they were out of stock and we would be called when in stock to collect. I explained we live over an hours train journey away so they said they would post rest to us. I called a week later as my daughter was due to increase medication but still hadn?t received the rest and she didn?t have enough. The lady apologised and said I?d receive the medication next day. Next day only half arrived. Week on and I?ve travelled up to collect the rest and currently been waiting nearly an hour. The biggest problem is that the UCLH tell me they can?t send my daughters prescription to any other pharmacy so every time my daughter visits the London hospital we will have this experience. This is probably why the pharmacy dosnt seem too bothered about the complaints I?ve made.
November 2022 by Olivia Quinn
Everytime I?ve been to this pharmacy, I?ve been given a slip and have had to wait ages. But no one behind the counter communicates it will take that long, and it?s hard to see because it always looks as though they?re chatting behind the counter. It feels like no one has a sense of urgency and it?s extremely frustrating to wait such a long time, for my prescription to have been sat waiting there for a while without them realising. Creases to iron out.
