April 2023 by kimberley wells
First time at Lais Opticians after a bad experience with a big high street chain... I had such a great experience today that I must tell everyone who needs an eye test or new glasses to go to this shop... immediately.They made me feel very special and an important and you rarely get that today.Made sure I was warm, a short wait because I was early. I needed new glasses and after I chose a pair they were fitted there and then... no waiting to be called two/three weeks later.The staff were really friendly and went above and beyond to help me and listen when I had a few concerns regarding my eyes.I would highly recommend. Thank you.
March 2023 by shahjahan ahmed
Vary good politician
March 2023 by Scarlett Welbury
Excellent service, Mahnoor was extremely helpful and an absolute delight to be talking to during my visit
March 2023 by -Shri?
Very pleasant experience, helpful staff, would recommend
March 2023 by Rasna Khatun
We had a wonderful experience at Lais opticians, the staff there were very welcoming and friendly. I didn't have to wait long for appointments, I got appointment for myself and my son straight away. The appointment went very smoothly and our glasses were ready on the day while we was waiting. I am very happy with Lais opticians ? Thank you very much for a great service.
March 2023 by OS
Very easy to talk to and amazing customer service with treatment of the highest quality at a very reasonable price. I have recently switched to Lais Opticians and it has been one of the best decisions i have made to improve my health. They are very happy to sit down and listen to your situation to help you figure out what the best option for you is.
March 2023 by Ghuncha Khan
I?ve had the best experience here, and it?s one that I?ve not had in a very long time so I?m extremely happy to have Lais opticians as my next go to! In particular, Mahnoor was very welcoming with great assistance which honestly made my experience 10/10. If it was not down to the team members here I would not have the same experience. Thank you so much Lais!
March 2023 by Stephen Gayle
I had alot of problems with this pair of glasses. But every effort was taken to make them suitable for use.
February 2023 by trupti maisuria
Warm friendly atmosphere with helpful staff
February 2023 by Mahnoor Fatimah Imran
The BEST opticians I?ve ever been to! Mr Lais as well as the other staff made me feel very comfortable during the entire experience from booking in an eye test to collecting my glasses. I have been to a few different opticians and Lais Opticians have provided the most professional, patient-centred, and high quality experience. All my concerns and questions were handled with care and professionalism and I know that as a customer I was in good hands. There is also an extensive range of frames to pick from and staff are very helpful in advising the customer according to their needs and preferences. Never going elsewhere!
February 2023 by Lohash Latif
Fantastic opticians with really friendly and professional staff. I was able to find affordable and durable frames which suited me. The consultation was quick and easy to follow along with. I look forward to coming again. 5/5
January 2023 by Anz4040
Very detailed eye examination and answered all of my amateur questions with all of the patience that I needed! Ended up getting some glasses for driving which are designer and very well priced. Highly recommended!
November 2022 by Farzanaaa
Been to lots of opticians in the past and this is the best! They are so friendly & professional! Masuma was very helpful. Quality glasses and fantastic choice. Wont be going anywhere else! Highly recommended!
November 2021 by Anne Clarke
A lovely friendly reception and always so kind and careful with my 93 year old mother. So patient. Very impressed.
November 2021 by Peter Richardson
Very pleasant, helpful staff, been a customer for years
