February 2024 by Maryam Opeyemi Kareem
Topnotch customer service
January 2024 by Adeel Shahzad
I spent £100 at the Lacoste shop using a voucher on my birthday, but the discount was not applied, and I'm disappointed.
December 2023 by alan haughton
Great prices and friendly staff
December 2023 by Stephen Dobson
Great staff they're polite and very helpful
November 2023 by David Williams
Genuinely good experience
October 2023 by Adnan Awan (Adz)
Staff were Brilliant and helpful ?
September 2023 by Mode Kenzi
Amazing staff. Will be back again
August 2023 by Julie McMahon
Nice there?s still a Brand that doesn?t have staff more interested in texting their friends young guy that served me was amazing
July 2023 by WEIGHTED METAL FITNESS
I visited this store last week for the first time. Some good deals and some are better value than the Lacoste online store.
June 2023 by Diana Hutt
Love the shop,expensive, but nice place to buy that special present or spoil yourself.
April 2023 by Zyra Mathur
A few weeks ago I went to the store and I was extremely disappointed with the service I received. I was served by a tall bald man who upon asking told me he was the manager but to me I don?t even think he deserves to be a manager. His behaviour was so rude arrogant and is not something I expect when I enter a high brand shop like this. I am extremely disappointed and I was recommended by a friend a few months back as they received exceptional service but unfortunately that was not the case during my visit!!!! The service made me not want to return back to this store again nor do I wish to recommend this store to my friends or family!!!!!!
December 2022 by Skinny Brown
Good, friendly store, That's welcoming to it's customers, Sale rep's are polite and helpful
September 2022 by Alexander Schneider
This was my worst customer experience I?ve ever had!!!There?s a huge disconnection between the Lacoste Online store and local stores. After having bought the wrong colour I found what I wanted online. However, when trying to give back the originally purchased item in store I was refused a refund and all I was offered was an exchange? and only with the limited number of items available at that local store. This is hugely frustrating as effectively an exchange was done but online. Being bluntly pointed a to a policy that nobody reads prior to a purchase is definitely not helpful and the staff didn?t show any sympathy in trying to find a better solution.Never again with Lacoste when they?re treating customers like this
August 2022 by Volk K
The stratford brunch staff are always consistently professional, welcoming and always maintain the store a high level of standard. I always pop in and check out the latest season. The management and staff are so lovely amazing customer service.
August 2022 by Victoria F
Had the most pleasant experience in this Lacoste brunch (Westfield Stratford). The staff was helpful during the in-store visit but also having ordered required size on-line and messing up the return labelling -have had the store manager Max fully taking the rectification of the return process under his wing and sorting everything out with a smile ! What a top service! All the best to the team -definitely will be returning to shop more!
