March 2024 by Anouk Rowlandson
Lovely helpful owners! They went above and beyond to help me!
March 2024 by Milan Patel
Fabulous service..?
January 2024 by Pietro S
Was there for dropping a package. Inside there was a person having a long conversation with counter woman without a mask (at a time with all-time record numbers for new infections). The woman at the register was borderline disrespectful.Edit (18 Jan 24 6pm): different rude counter lady replying w unwarranted very offensive attitude after asking to confirm her directions. I think they can find better staff who would avoid being rude to customers for no reason. It just damages the business with no actual positive impact on the owner's pockets.
December 2023 by Louise Balkwill
DO NOT GET YOUR PARCEL DELIVERED HERE! All of the parcels are left out in the open on the shop floor for anyone to help themselves to. I went to collect a parcel today and was told to search through a pile of everyone?s parcels, only to find that mine wasn?t there. I showed the Evri email saying that it had been delivered, and was told that if it?s not there, it?s not there. The lady behind the till was rude and refused to help, and took no responsibility for the loss of my parcel - I had to leave empty handed. Utterly irresponsible parcel handling.
November 2023 by Joe
Been coming here for 3 years now and never had a problem / always found the staff helpful but then again I?ve never turned up expecting them to package my parcel for me which isn?t their job... it?s just a drop off and collection point service.There was one occasion the guy said ?Evri probably won?t accept this? and he just taped the ends down better for me without me asking.
October 2023 by Iesah Littledale
Great service from Yilmaz the owner. Always helpful and friendly.
October 2023 by Catherine Cox
Avoid collecting your parcels from here. The woman claiming to be the manager has a highly unfriendly, unhelpful and aggressive manor, The severity of her bad manor and customer service made me feel very bad afterwards. She does not hold any skills to work with the public or provide any kind of customer service standards
September 2023 by Lana Zantis
Friendly women at the counter who helped me find my parcel
August 2023 by C. O
Was spoken to very aggressively by the till lady for no reason. Every customer deserves respect; regardless of whether you're in a bad mood or not. Please listen to the reviews rather than being defensivee. It's bad custom service and we can't all be lying about the same lady.
July 2023 by Thomas D
AVOID: iPhone returned via UPS drop off. Apple tell me the box was received empty and they are opening an investigation via UPS into the parcel point with the police. I would not be surprised if this was a result of poor management or handling of the parcels in the shop. What a dump.Edit: in reply to the owners response, I have taken time to reflect on my above review and can confirm that I stand by the words written.
July 2023 by Sarah Plane
Attempted to drop off a parcel for every. I cannot hear properly and asked the woman behind the counter to repeat her instructions. She did not look at me or try to speak up but just ordered me out of the shop and refused to help me. I had a parcel which had been scanned but she then gave me back. Incredibly rude and distressing. Awful. Evri obviously doesn't say where in the shop to leave the box. Please don't use this store as there are so many lovely shops in the area. Reading the other reviews there are a mix of 1 star and 5 star. Can only assume the 5star are confused for the other store on Dalston Lane which does have an incredible selection of beers and produce and is much bigger.
July 2023 by Nala
Avoid this place!! I went to return some items which were according to Evri policy, and the woman there simply refused to take them, saying the box needs to be sealed, even though the Evri policy clearly stated that not even a box was required, let alone sealing it! I showed her the policy which was right above the return code for the item, but she completely ignored and kept repeating her false message. If you don't want to take returns, then don't sign up with those companies, simple! Don't waste people's time! 2 hours wasted and carrying two bags, and my returns are still not resolved. Shame on this shop's management!Edit: Answer to the shop's reply: Then don't participate in this type of service, because clearly you don't want to offer what is being advertised to the customers, and thus wasting everyone's time and nerves! Remove your Evri offer - simple! I have filed a complaint and hope your shop will be blacklisted.
July 2023 by Hannah Evans
Insanely rude woman behind the till point (who I assume is the same woman mentioned in previous reviews). Was shouted at for asking a very simple question. Would strongly recommend avoiding this shop. Will not be returning.
June 2023 by Estelle Pack
Love this place and the staff, it?s my local and they?ve got loads of range and are open long hours
June 2023 by Calen Cole
Terribly overpriced beers. Selection would be good and I would go often if the prices were at all reasonable. We?re talking like £8 for a can. It?s cheaper to get a fresh pint poured at the pub! Won?t go back.
