August 2025 by Alan Fulling
The restaurant is clean and well stocked of great food. Ingredients always taste fresh with lots of healthy options. Staff are always helpful, and in particular Andreea ensures the experience is a pleasure
July 2025 by sofia deripasko
Andrea is super helpful and sweet!
June 2025 by VLAD[20]
Andreea is such a lovely and positive person...and the sushi place has a lot of options for vegan and vegetarians :)
June 2025 by Andrew Hallam
Usual Itsu products but shining star of the store is Andrea, attentive, helpful and kind.
June 2025 by Francesco Rauseo
Clean , fast .
June 2025 by Steven Veizi
Andreea always gives the best customer service! Helped Me download the app today and always has a smile on her face!
June 2025 by elena romero piqueras
Always a great experience at this sushi spot - the food is delicious. A special shoutout to Andrea, who is always so lovely and welcoming!!
June 2025 by Sara Pereira
Andrea is amazing - I wouldn't have known about the app if it wasn't for her and it's fantastic.
June 2025 by C M
Andreea is just amazing. Really helpful and kind. The place is definitely better because of her! Pass by and say hi!
May 2025 by Elliott Furniss
Andreea was extremely helpful and kind.
Great customer service!
May 2025 by Chi Fan Chan
The food quality is good, and the staff service is impeccable!
Nice environment to sit down and unwind in the busy central London area:)
May 2025 by Cristina Lupascu
Lovely staff, Andreea is always helpful and with a smile :)
May 2025 by Loic Mbakop
Very nice and helpful staff. Especially Andrea. I come often dueing my lunch breaks and I am never disappointed by both the service and the food
May 2025 by Lee Holloway
I like to visit Itsu, as your teriyaki salmon is fabulous, along with the chicken and spring onion gyozas.
The main purpose of my review today, is to acknowledge the outstanding customer service given to me by Andreea.
Andreea very kindly helped me with using one of my rewards, to get one of my purchases today, for free, and any help with managing expenses in today's world, is very much appreciated.
I hope that Itsu will be able to both recognise and reward Andreea for her outstanding customer service, in a way good for Andreea, as I watched, and Andreea was engaging with other customers, demonstrating the same degree of outstanding customer service as I had received.
Andreea is a credit to your company.
May 2025 by Rhys Smith
Andreea's service is always spectacular...smiling, positive energy making my day every time I go in!