Customer services/returns is always understaffed (1-2 people during peak times) comparing to main store, and waiting time is extremely long (usually 20-40 mins)
March 2024
If you ever have to return an item, be aware this will take hours.I have had to return here 4 times to return items and every time without fail, there is a massive queue and waiting times of hours.They have 1-2 people only working the return tills and it’s just never enough. They have so many tills but only use the bare... read full comment