February 2024 by Iaroslav Kopylov
Had an appointment at 2 pm. No one showed up, no answer from the phone or a bell. Can?t recommend.
October 2023 by mohsen gomroki
I recently had the unfortunate experience of working as an electrician for Icon the Optician, owned by Amjad Butragueno. It has been over a year since I completed the job, and to my dismay, Mr. Amjad has not paid the invoice despite numerous attempts to contact him.I find it deeply disheartening that someone in business would choose to ignore emails and phone calls regarding an outstanding payment. This behaviour reflects poorly on Mr. Butragueno's professionalism and integrity.It is truly baffling how someone can be so rude and unfair in their dealings with others. As a fellow professional in the area, I am left questioning how Mr. Butragueno manages to maintain his business relationships with such disregard for his obligations.I strongly advise caution when considering any business dealings with Icon the Optician or Amjad Butragueno. It is important to support businesses that uphold ethical practices and fulfill their financial responsibilities promptly.Overall, my experience with Icon the Optician has been extremely disappointing due to the lack of payment and communication from Mr. Butragueno. I hope this review serves as a warning to others who may be considering working with him or his establishment.
January 2023 by Mark Banin
Wonderful opticians with great customer care. You get the personal touch. Highly recommended.
November 2022 by Oli Stratford
Very highly recommended. Excellent range of glasses and great service: very attentive, knowledgable and helpful. Really good aftercare too.
October 2021 by adithi jagannathan
Went for an eye check up for my young child. They were patient and made him feel at ease before doing a very detailed check up of his eyes. Will be going back for a follow up in 6 months time !
October 2021 by Golan Losinsky
I have had my eyes tested and bought glasses on a number of occasions at Icon and have found Amjad, Mehdii and the rest of the team an absolute pleasure to deal with. I would definitely recommend them!
October 2021 by Joe E
Excellent service from Chloe! Really took the time to help choose my new frames and provided such a friendly and professional service. Highly recommend! Thanks!
October 2021 by John Jordan
I've been a patient of Icon for 15 years. I've always had quality service and the best glasses. I would highly recommend them to anyone
October 2021 by Rosie Dastgir
Absolutely saved my life back in September - found the perfect frames and lenses after mine were broken- first class service.
October 2021 by Barbara Jemec
Detailed and individual assessment, they take the time they need to do things accurately. There is no rush, you can opt for retinal pictures if you want, there is no sales pitch, they genuinely want what is best for you, and they know how to provide it. I cannot recommend this optician enough.
October 2021 by Ordinary Shopper
Really great experience. The optometrist Mehdii is lovely. Kind to the kids, helpful, polite and knowledgeable. Amjad has years of experience and always gives excellent advice. Reliable and prompt service. We can?t ask for more!
October 2021 by Ian Q
I've been happily using Icon ever since they opened in Hampstead. They continue to update and extend their eye testing technology, which is very reassuring. They give great advice, great service and I've always been happy with their recommendations.
October 2021 by Rossana Capitano
About a month ago I had a painful reaction in my eyes after wearing contact lenses. I phoned Icon, and after explaining what had happened they urged me to come and visit for a check (they even got me an appointment on the same day). I am familiar with visits at the optician but I have to admit I have never had my eyes so thoroughly examined! The care and time and attention to detail that Mehdii gave was beyond anything I have ever experienced in my life. It turned out I had a corneal ulcer and Mehdii explained it was a delicate matter and urged me to start immediately the treatment he prescribed. Mehdii explained that the ulcer was potentially related to a recurring problem I have with dry eyes and suggested products and procedures for me. After a few days I returned to check that the antibiotic treatment for the ulcer was working. I can almost hear Mehdii's voice while he was telling me 'thank God you phoned, this is something that needs to be taken care of straight away'. Luckily the ulcer was cured and since then I have seen him regularly to check on my progress. Again I cannot stress enough the great level of care and attention that I have received. I was so relieved that the ulcer was not there anymore and very pleased with the care Mehdii had given me.I have taken my daughter to Icon optician for a number of years now and I knew how brilliant both Mehdii and Amjad have been with her but my personal corneal ulcer story has pushed me to write this review, to tell others how incredibly well I have been treated at Icon by Mehdii and Amjad.
October 2021 by Neil Biggs
I have found this firm quite excellent in all their dealings with me over a period of 10/15 years.One receives close personal attention and the quality of their product is first class.I shall continue to do business with them into the future with great pleasure.Neil Biggs15 March
October 2021 by Priscilla Jeebun
The optometrists Amjad and Muhammud have always been most helpful and supportive. They always go above and beyond to deliver a high service to our residents each time they visit the care home.
