March 2024 by Amanda Suwala
The dentist and his assistant are always caring and provide an amazing service. The receptionist on the other hand is really unpleasant and unprofessional. One of my previous appointments, the time was changed without contacting me to ask if it would work with me. Yesterday I booked another two appointments and before I left I have asked if she could send me my booking confirmation because I could see she couldn't care any less to talk to me by her attitude, and just looked like she doesn't really want to be there. Wasn't a surprise when I didn't receive my confirmations. I called again today, she told me she'll send them and hanged up on me abruptly and she still has not sent them. I called again, so I could at least ask her to tell me the times and dates of my appointments, but she's not picking up my calls now. This is utterly unprofessional and disappointing to see as the dentist is actually good. So at this point I'm not even sure whether my appointments are booked or not, as she got off the call before I could ask for dates and times. No apology or explanation for rescheduling my previous appointment without my knowledge; as well as for not sending booking confirmations now. Nothing - only an abruptly ended phone call, how dramatic ???Sadly 0 stars for the receptionist.
March 2024 by Fil C
The service received for my wisdom tooth extraction was excellent. Nice reception and nice dentist. Very calm, professional and polite. He made me feel very comfortable.Pain free extraction, no issues, Quick healing process. So Pleased!
September 2023 by Michael Cocker
Had 2 fillings (that had lasted 14 years from this very dentist) replaced - efficient, diligent and caring team here. Would recommend.
August 2023 by Lady Shazza
Went to get a new denture from dentist he is a disgrace to NHS he had no respect to customers he is so rude I don?t understand why is he still pretending to be a dentist. After he collect my hard earned money I tried to explain to him that the denture wasn?t made properly he get very disrespectful I made a complaint and waiting for CQC to get in touch.
July 2023 by linda thomas
Had a check up this morning. The new receptionist is very warm, welcoming and upbeat and has a lovely telephone manner. The Dentist is fantastic, very calm, patient and reassuring as I am a nervous patient. Would not go anywhere else.
May 2023 by Big Tibz
Worst dentist evea don?t care about helping people just about getting paid by private patients zero stars if I cud but have too give one or can?t post this took my kids of there list coz of there mix up but blame me lol even tho half my kids still on list and others taken off no matter how I try tell them it?s there mix up they don?t care
February 2023 by Susan Holder
Staff very friendly, dentist made me feel safe and comfortable, wasn't as bad as I thought.
February 2023 by Catrina Mcgill
Recieved great care previously but lately they dont answer the phone you cant make an appointment sad because they were great
January 2023 by Lisa Hart
Very good... would highly recommend.
January 2023 by Georgia McClure
Really nice dental surgery. I?ve honestly never dealt with a more helpful receptionist. From my initial call she was friendly, accommodating and professional. She gave me a call back at a suitable time to get my first appointment booked in, which considering it?s a busy practise with only one person on the front desk is pretty impressive. I was made feel welcome from the second I arrived, no waiting for my appointment. The dentist and the dental nurse were both lovely. I look forward to going back - something I never thought I?d say about a dental surgery!
January 2023 by Victoriaa
I am very happy with the service I receive at this dental practice. Such a lovely team. The receptionist is always willing to listen to you and is very helpful. The dentist is great and very attentive and and their lovely nurse is always there to make you feel calm and is very caring.
January 2023 by Amit Karsan
Was recommended by a friend as I wanted to get my teeth whitened. Pleasant experience. Friendly staff. Clean practice.Went back 6 months later to get Invisalign but frustratingly appointment was cancelled on short notice, however they let me know it was because dentist went on early paternity leave so can?t fault them as this is life!They?ve rebooked me and I hope all is well with the baby!
January 2023 by Edita Sykora
Few month back I had crazy cold that resulted in not being able to open my jaw without being in absolute agony. I could not chew anything or drink without being in horrible pain. My GP insisted that it is a dental issue and not up to her to offer any medication - even though I was in a unbelievable amount of pain for days and my teeth were not hurting - there was no emergency dental appointments in my original dentist at Clapton Dental Surgery and earliest they could see me was 6 month time - I have remembered that my partner has previously registered me at Homerton Dental care few years back so in desperation I have called in - although they did not had any appointments free the receptionist said she will call me back to see if she can create a slot for me. She did and I was seen next day - I did not had any dental issues and after check up I have insisted on antibiotics that helped straightaway (I still had to argue that one out with GP who was still convicted that it was a dental issue). Staying now with Homerton Dental Care and transferred my child there too. Clapton Dental Surgery just canceled my check up appointment that was booked 6 month ago. I have managed to book in a check up with Homerton Dental care for early September and receptionist there is lovely.
January 2023 by natalie sanders
Don't bother registering with this dentist, he claimed to not be able to give check up appointments due to covid, still, up until just this month. Now the dentist has cancelled the appointments due to paternity leave without warning and without arranging any cover. I have been waiting years now for a simple check up. Dentist used to be good but seems to have lost interest.
January 2023 by Ana Rose
Useless. I tried calling and nobody picked up. I wrote to them on the website saying that I need a dental check up and for the second time they responded with "we don't take new NHS patients" like did I ask you if you take NHS patients? I need a damm check up even if its NHS or private. My problem will not go away and I can't call 111 unless it's urgent.
