March 2024 by Gerry Monaghan
Outstanding service. Expensive sunglasses expertly fixed, now as new. Very reasonably priced. Fast communicative and efficient service. Will definitely use again.
February 2024 by James Amos
Very helpful and friendly! Happy with my new glasses!
August 2023 by Mathilde Mallet Dhoosche
I have been warmly looked after for all my children with a delivery in person to ensure my child receives its glasses as soon as possible, and low-cost solution when we lost 1 pair. Sapna is kind and professional. It is encouraging to continue to support other local retailers and shops.
August 2023 by Robert Fried
I have been a customer of Hendon Opinions for over 10 years. During this period they provided me with eye tests and high quality vary-phocal lenses and frames.The after care has been equallly generous and professional.For the above mentioned reasons I can unreservedly recommend Hendon Opticians.
May 2023 by Gene Portnoi
We were in London for 3 weeks and stayed near the Hendon Opticians so by chance we popped in to have our eyes tested. We were absolutely delighted with our welcome and such professionalism. Sapna was reassuring and so helpful - the eye test was very thorough - we received our new glasses within a week and absolutely delighted with them - we will surely recommend the Hendon Opticians to all our friends - first class treatment - very professional - Gene & Alan Portnoi (Israel)
May 2023 by Bianca
The quality of services provide is excellent. Staff very friendly and nice. I personally wear the glasses evey day and they personalized them how we discuss. In case of any issue with the glasses, they are prompt and helpful. I highley recommend.
March 2023 by Tina Andima
Great Opticians, very friendly and patient, my overall experience. Highly recommended.
January 2023 by Zak J
As soon as you enter you get greeted with a lovely smile. Sapna is a lovely and friendly lady who would go all the way to give you the best service possible. She prescribed me with a lovely pair of glasses at a very affordable price. The delivery of the glasses was quick and will definitely be going back. Thank you for the fantastic service and for seeing to me quickly!
January 2023 by Adil Ahmed
Very disappointing service. I had paid for both an eyetest and also a stress test before i moved out of London. The appointment time did not sync for the stress test so I called them to akip the stress test and just send my eyetest results but they said that its on their list of things to do and calling repeatedly wont help and it could take a month for them to respond. It has been three months now just for them to send me the results that were already paid for.Review update - I have checked my email and there is no email from hendonopticians at all not even in spam.
November 2022 by Farooq Ahmad
Excellent service, one of the best places to get your glasses and do an eye test with great experience and affordable prices.Highly recommended ???
October 2022 by Mariam
I must say this place is amazing. I have never met such nice and kind people that go out of their way to help their customers. They helped me to pick the best glasses that would be good for me. I have not been feeling too well when I was suppose to collect my glasses and offered to drive by my house and bring me the glasses. I have never met anyone so kind. Thank you so much for all the help. You really are the best.
October 2022 by Tania Aubeelack
A warm thank you to Sapna! I love my glasses and they feel amazing. Thank you so much for helping me with some emergency contact lenses. You have been very kind and generous to me. Keep up the amazing work.
October 2022 by Ian Baron
Unfortunately a local business to support has reverted to unscrupulous actions to survive, taking advantage of the public.Prices are not displayed for old fashioned tests with a lack of modern equipment (£95) and options not discussed for lenses, they will just order you the most expensive, even when explaining you just want a cheap option for a a back up pair (£150 for lenses). Glasses prescriptions are not given after the appointment with customers held to ransom to order with them.Also note contact lenses require follow up appointments before prescriptions given, even if you release optician from liability.UPDATE - following the review the optician called me twice on a Sunday morning for me to remove the review. The reply to this review demonstrates that there is no transparency in options available and they slap you with the highest price options available, even when asking for a cheap solution. At no point was it explained that I had signed up for all the options described. Asking for the cheapest option possible for lenses as a back up pair and being told that £150 is my best bet, is clear demonstration they are extorting customers. STAY AWAY
October 2022 by Hotel Zulu
If there was an option for a commendation then this is a business that deserves it for many reasons.I had to travel in an emergency and there was no way of securing lenses in time and all opticians were closing in half an hour. I contacted more than 10 different opticians and none could help me as they required I book a test and then wait for lenses to be ordered. I was almost about to give up when I came across Hendon Opticians and Contact Lens Centre.Sapna was absolutely amazing in understanding the urgent nature of my request and helped me with everything, as far as even agreeing to meet me in a car park to hand me the lenses as she was closing up when I had contacted her. Easily transferred money into her account and she handed me my lenses.I would recommend this business to absolutely anyone. Sapna is the kind of person to go above and beyond and all people in the customer service industry can learn a thing or two from her. Keep up the great attitude, kindness and energy.Look forward to coming in as a regular.
October 2022 by Marco Poliafico
I visited a couple of opticians (within the last 9 months) to address the issues with my eyes. Based on my experience, I was very happy with the accuracy of the approach as well as with the solution offered by the team at Hendon Opticians. Having tested the new prescription for a couple of weeks now, I can definitely say I perfectly managed to address my problem.
