February 2024 by Anders Wahlborg
The tiniest "magic store" we saw during our stay (out of around 10-12 that we visited).No need to go here. You'll find more of everything elsewhere.
January 2024 by Kat T
Small shop, but the service was phenomenal and they actually had the toy in stock of what I wanted, (Plus less crowded). I went to the larger Hamleys and they hardly carried any options of what I was looking for, but this shop had the car and more! I prefer this Hamleys now
December 2023 by Vlad Alexeev
Very tiny. Cubicle sized. Other photos seem to be wrong. A little bit of selection with high prices.
December 2023 by Jodie Shepley
Massively inflated prices. Expect to may over 30 percent over RRP in some cases
November 2023 by Mundileando
Went all the day this morning to return some items I bought yesterday. The guy at the counter said there were some net problems and could not do it. I asked if I could come back later and he said ,(made up an excuse) that he didnt think he would be able to do it. How can a play like Hamleys not being able to make returns more easy? I went all the way yo this store because it opens at 9 and I have to take a plane in a few hours.Very dissapointed that I have to keep the items I dont want.
October 2023 by Neil McLean
Bought two of Hamley's own brand toys for my son while passing through St Pancras.Both broke while fitting batteries, before he could play with either.Poorly made, overpriced rubbish.
October 2023 by Stephanie Ann
First time store had a problem and didn't know the prices of items sold in its own store. Sent home with all toys then caught in rain and was told that items wouldn't be returned as was wet. The customer service is non existent and on the phone is even worse.
July 2023 by OC Gursoy
Bought Percy The Splashing Penguin + batteries at Hamleys yesterday evening before taking my Eurostar train back to Paris..Today morning I had a shortlived moment with my daughter and Percy : Percy's boat did not work...Not nice Hamleys...I would have preferred a working toy that I knew my daughter would like as opposed to the discount (???)(Yes, we put the right batteries in the right place.Yes we tried it out in the bathtub (and out).No, I can't be bothered to look for the receipt or carry the penguins and their boat back to London...)
January 2023 by Raj P
Thank you to Madhavi!! Great customer service and was very helpful.Thank you once again for helping me choose the monkey :)
December 2022 by Jackie James
I'm having a lovely time.Jackie James.
October 2022 by Shawna Carrott
I love Hamleys and it always is a good place to visit. So many toys and so much fun!
September 2022 by Mustafa Basra
Timing is not correct we traveled almost 30min to reach this pHemley and found it was close.
August 2022 by Krupali Shah
U will feel like a small kid once you enter this store. One stop destination for kids toys. Harry potter, disney, slates, tv cartoons, board games etc. everything under one roof. I stopped myself from buying literally a lot of things?they also have fun stuff performed by staff.Very engaging and lively store.
July 2022 by Maxime Lenssens
Good for watching and experiencing. You pay for the experience though through 20% higher pricing than elsewhere
April 2022 by Yetty-Fruitty
Unlimited amount of toys. Kids loved it and the staffs are very helpful
