July 2023 by David Garrett
Such an amazing experience in the store. The Manager Flavio was so polite and friendly and with that attitude definitely made me spend my money. You need more managers like him
July 2023 by Jerrell Chaney
Absolutely great customer services, Flávio answered all of my questions & queries with ease. Couldn?t recommend highly enough!
March 2023 by Drenee P
Staff are professional and polite, went in just browsing for earrings as I lost my favourite ones I wore for years, I was helped by a staff member shenae who was polite and didn?t make me feel uncomfortable or awkward (as I normally do) she helped me find a good match as a replacement great quality great price haven?t taken them off for a day since.
January 2023 by mighty trigz
Great staff and very understanding, manager always smiling and willing to help .
January 2023 by Peter Cottam
Great shopGreat serviceLovely staff5 stars for sure
January 2023 by Monta Nawabi
Excellent service. Thanks
January 2023 by Diana Kayz
Ada was super friendly, outgoing and highly knowledgeable. Great customer service. Would highly recommend!
December 2022 by SoHot Property
What an amazing store Hammersmith is! I wasn't intending to go in but saw some nice jewellery in the window so popped in to take a closer look.The manager Flavio served me. Very professional and knowledgable he helped me choose a nice Christmas present for my mum and sister. I wasn't intending to buy my sister anything but Flavio picked out some nice earrings so bought them for her!The store was nice, clean and had a good selection of items. The staff were great, especially Flavio who really went above and beyond to assist a rather clueless customer! .I will return and highly recommend to anyone who wants to buy some affordable jewellery.Thanks. S
December 2022 by Tahtia Khatun
Absolutely disgraceful that the store manageress and her deputy,phone up there people to buy rolxex watches as s at a shop discount profit,then resell and give those two very dodgy individuals there commission,I happened to over hear there conversation while I was paying for an item,they definitely running a very well organised scam
December 2022 by uk court news
This used to be a very good shop,because of the shop management and staff,used to be very professional,but am very sorry to experience very bad customer service from this horrible manageress and her staff,won't be returning and strongly advise future customers to stay well away,and everything is far to over priced
November 2022 by Arnold Gomes
I really don't know what kind of shop tries so hard for the customer not to purchase anything from there shop,but you finally find one here,I shall write an official complaint to headquarters,as I went in with hidden cameras just to back up my claim,its obvious the deputy manageress didn't want me to purchase an item for a considerable amount of money
November 2022 by Marcus Saint
Manager Flavio is absolutely terrible seems he has a very nasty streak about him smile assassin , made a simple collection absolutely unnecessary strain and went to two other H&T branches with my Id and western union slip no problems whatsoever, better off going to Chiswick
July 2022 by Ada
The staff in this shop, especially the manager Dora, is really great. They have helped me a lot in resolving my money issues last year. I was desperately in need of money at that time and as a last resort I brought a piece of my family valuable to this shop. The manager Dora not only patiently listened to all my enquiries and worries over the ways of financing myself the money, she has also done a really great job in winning my trust on this good company and my continuos use of the excellent services this shop and staff provides me up until now. They are not only knowledgeable on the job, but also totally professional and undeniably trustworthy. I would in no doubt recommend anyone to this shop.
June 2022 by carol harwig
Every time professional and polite assistance Management always do their best to help. There is smile on my face after every visit. I would always recommend. Thank You H&T
June 2022 by Beata
I came to the store yesterday to buy earrings. The girls were amazing and very helpful. I can 100% recommend the store, and I will definetly be coming back.