March 2024 by Mateusz Dwornikowski
ok coffee, overcrowded
March 2024 by Nicha Smith
really friendly staff, the pecan & cinnamon crumb cake is to die for!
March 2024 by Sai Kishore B S
Best hot cross buns
February 2024 by Isabel Harper
Service was swift but inefficient. Coffee making was just okay. Staff weren?t friendly. Make me feel like I was intruding just to get their attention for my drink order which was made wrong and was remade. Charged 40p for oat milk when I order whole/semi skinned and I wasn?t refunded.
February 2024 by Christian de Vartavan
Food is good but the two girls who serve made us wait far longer than needed and were seemingly not in the mood to help. A smile would also be welcome.
February 2024 by Clément Séveillac
Usual Gail's goodness with seating outside, and inside on two levels
February 2024 by Kubra Aydin
I would like to start by stating that I am usually a satisfied customer of Gails services. However, the recent experience I had has left me quite disappointed, prompting me to share my complaint.Today, around 2:30 PM, during my visit to your [Branch/City] branch, I encountered an incident that greatly disturbed me. I came to purchase the "Blueberry Custard Brioche," which I am completely addicted to, opting for a take-away. As I have emphasized before, halal food is crucial for me, and as always, I requested packaging with a clean fork. Unfortunately, this request was met with a negative attitude from your staff, a black woman with long hair.The disrespectful and demeaning behavior of the employee greatly affected me. I believe such incidents not only harm customer relations but also tarnish the overall image of your establishment. I hope necessary measures will be taken to prevent the recurrence of such situations.I wanted to express my detailed complaint about the negative experience I encountered. I hope steps will be taken to address this issue, preserving the standards of customer satisfaction.
February 2024 by Janina Diogo
Love popping in - Gail?s has such a great vibe. Lovely cafe, loyalty app with amazing rewards! I have been to Gail?s since I moved to the UK almost 6 years ago. A bit disappointed with the sourdough toast it?s not been toasted exactly. It?s more a warmed bread
January 2024 by Adhe Sulistya
Once they say they dont warm up cheese toasty or croissant, its just pure laziness n not wanting to spend money for ready-to-use warmed up
January 2024 by ??????? ?????????
I really love this place. Food and coffee are delicious, but the service part always makes me feel uncomfortable. Most of the employees working at the cash desk are rushing, do not even smile and look stressed. I usually grab whatever I chose and go out. I always need to remind about the Gails app I use. I would be such a great change if everyone who works in this cafe would be just more welcoming and caring.
January 2024 by Kelsey LeBel
You have to try the oatmeal cranberry cookie!! Absolutely delicious - one of the best cookies I?ve ever had. So sad I?m not local and can?t come again for this!
December 2023 by Coralie Laurencin
Unfortunately the staff here is nosy unhelpful and uses the ?health and safety ? card to justify itself. Very unpleasant
December 2023 by Hamish Pringle
Sensational Blueberry Muffins at Gail?s - best in the area.
December 2023 by Stuart Cooke
Quite a nice Gail's with plenty of seating. Good is a little pricey but makes a nice treat.
December 2023 by Scott Yelle
Really poor run branch of this chain. Very slow coffee making and always mistakes/