March 2024 by Mark Chen
Always great to see a Gail?s in the neighbourhood. It?s a regular pitstop for us for bread, coffee and sweets.
February 2024 by Mobile Phone
Does not take cash, This is discriminatory.
February 2024 by Kat Kat
I was ignored for almost 1 min while team members were busy chatting...made a decision to leave, as no one acknowledged me. 24th Jan approximately just under 3pm
February 2024 by Jay K
One of the most spacious Gail?s I?ve been to.
December 2023 by sandrine brouk
I?ve been a customer at Gail?s Crouch End for some time and wanted to share my gratitude for their great lattes, amazing cinnamon buns (!!) and after sampling the pistachio financiers this morning I can now add that to my list of delights. Ana, Elvira, Stefano and the team are always wonderful and much appreciated !
December 2023 by Benjamin Muir
I've been coming to the Crouch End Gail's for years and know most of the staff by name, partly because they always give such great service, but mostly because they're great people!As part of a chain it must be hard to stand out and maintain a bit of individuality, but as they all work so well as a team, the faces behind the counter rarely change and therefore, in Crouch End, which has loads of cafe's, Gail's is a bit special.Great food of course, always reliable and well-made coffee (particularly from the Italians/Sardinians!) and a consistently warm welcome for our dog Bernie (it's his favourite place too!), you simply can't go wrong.Highly recommended!!
December 2023 by D Thomas
One word...
December 2023 by sandrine b
I?ve been a customer at Gail?s Crouch End for some time and wanted to show my gratitude for their great lattes, amazing Cinnamon buns (!!) and after sampling their pistachio financiers this morning I?ll now add that to my list of delights. The staff are as always wonderful, friendly and much appreciated.
November 2023 by Ryan Ball
If you?re going to stop at a chain coffee shop and bakery, Gail?s is a good choice. This location is just like the other Gail?s - fresh baked goods and pretty good coffee.My personal preference is to support small businesses and more independent coffee shops. The good news with Crouch End is that there are a number of good alternatives should you want to do this.
November 2023 by Medet Yetik
Food and drinks ain't bad at all. Everything overpriced & Staff is also half decent. Will Never be returning to this store simply because they do not accept cash. Another matrix owned soulless company destroying
November 2023 by Greenways
Just another soulless chain taking over a nice neighbourhood already full of nice independent cafes.The new Pret a Manger but much more expensive and invading London like a pest ?
October 2023 by Linda D
Normally a fan of GAIL's across London ... but will never go to Crouch End one again! It was 12:15 PM, there was very little of food on display as most morning fare had been sold, I selected a salmon bagel from the lunch menu on the board, and was told by the lady serving that it was only the (limited) food I could see that was available, and that salmon bagels "may be" available later. I queried what "may be" meant ... as it was an obscure answer, I thought perhaps there was a problem with the kitchen, facilities or staffing. She said, well,, I don't know? So I carried that again? And she said, reluctantly, do you want me to go and ask? I was bemused as well as hungry, so I said, yes please. I saw one of her colleagues look up from the back to say shop and give me a "challenging look" .... as though I was being difficult or route. Which I wasn't. Just a regular customer who had specifically sought out a Gail's, and not unreasonably, had expected a reasonable choice of food to purchase and eat. After all, it's the middle of the day and the place is a café! She returned after a minute, or so, and said, we're not going to start making cinnamon bagels until lunchtime? I said, well when will that be? And she said in about 15 minutes time. That being, 12:30 PM. Firstly, I thought, given the fact that there was very limited choice of anything else to eat anyway, perhaps it would be too much to expect them to make a pretty uncomplicated salmon bagel! I didn't say this, but I did say, but I might have wasted last time if you had just put on your board what time your lunch menu starts. And then I left. But before I got to the door, the male coworker who has been looking at me challengingly before, shouted across from where he was preparing something, calling out, "Did you say, put the time up?". I paused and replied, yes, it would be helpful to say that you had a rigid start time of 12:30 PM for lunch on your board. Because someone like me has arrived at 12:15 and not unreasonably. Have expected lunch menu to be available. But now I've wasted my time. I then left before he continued, which I anticipated would not have been a friendly dialogue. I mean, seriously, so much bad in this? She didn't know what time the lunch menu started, I'm actually suspecting there isn't a good time, but they just couldn't be bothered to begin? And then that guy there, cruising for some sort of fight with a customer? I'm a 61 year old average size woman, just looking for a sandwich and coffee. I had a feeling he wouldn't have been looking challengingly at me like that and then shouting across the café if I'd been my brother, a younger 6' 3" guy. The whole experience has put me on scales forever. They need to sort out their staff training and practice very basic principles of customer service
September 2023 by Lilla
Unfortunately i have to give a bad feedback , i only giving 3 stars because the food is nice . Thinking to go back again , not sure.. i am local, so pop in sometimes, i didnt see before this red hair lady behind the cakes but she was rude without reason! Very very Impolite behavior. I felt very unwelcoming, asking 2 simple questions about the items seems made her upset. Her attitude is not right at all.Other staff are kind in my experience .
September 2023 by Lil
Unfortunately i have to give a bad feedback , i only giving 3 stars because the food is nice . Thinking to go back again , not sure.. i am local, so pop in sometimes, i didnt see before this red hair lady behind the cakes but she was rude without reason! Very very Impolite behavior. I felt very unwelcoming, asking 2 simple questions about the items seems made her upset. Her attitude is not right at all.Other staff are kind in my experience .
June 2023 by Catherine Corrigan
Have been visiting more recently for a flat white and cinnamon bun. The staff are really friendly and the food is really good especially the baking of cakes.Met some lovely people stopping off for a snack, chat and access wifi.Recommend this cafe to all I meet. It is expensive compared to some others but the tastes are great and the coffee is lovely.
