March 2024 by Fiona Murphy
Hair stylist did not understand the assignment. I came in for a half head balayage to go light brown to blonde. I showed my stylist pictures of Inso & even my hair in the past. Unfortunately, I walked out of the salon with my hair color the exact same as when I walked in. The worst part is I gave her feedback about my disappointment and she attacked me / blamed me, rather than apologizing. I would not go back. I lost money, time, and my hair is not full of chemicals that didn?t even do anything. If I?m going to put chemicals in my hair, at least I want it to show a difference. Such a disappointing experience and a waste.
January 2024 by Zara Cassid
Everyone is really friendly here, I always feel comfortable and happy with my results and leave feeling great!
December 2023 by T Cadogan
BLACKHEATH BRANCH.I was blocked a few years back for daring to complain about a haircut I was given, the girl in question has now either been dismissed or left... I didn't ask for styling, I wanted a CUT.Anyway, there doesn't seem to be any kind of communication between reception and management to resolve customer issues.There is an attitude problem.I'd avoid unless you want to be blocked...In response..If you listen to your clients, you wouldn't have to block them.My hair is very thick and needs thinning out... None of your stylists would do what I asked, it wasn't about the refund..Those stylists have gone now...
August 2023 by Steve Brewer
Was a regular at the Holborn saloon for many years (pre pandemic) Took a punt on this salon a few weeks and it didn?t disappoint on every level!Great service, conversation and cut. I?ll be back?.
August 2023 by R.N.
Highly recommend hair services at this salon. Have been going to this salon since 2018 and my stylist Jessica does a great job and really works on understanding the look I want. I have tried highlights, cut, blowdry and recently all over color service and received consistent good results every time.
July 2023 by Jodie May Allen
I've been to the salon twice, once in November and once in April. The staff are so lovely and knowledgeable so it feels awful giving them two stars.Both times I wanted my dark roots dyed blonde to match the rest of my bleached hair. Both times the colour was more orange and dark than I wanted so I had to go back the following weeks and get it done again. I wish they had told me this is just not achievable rather than attempting it because now my hair is burnt.I went to the Aveda Salon in Convent Garden in May to get my hair dyed back dark brown (my natural colour) because it looked so badly damaged. They told me that my hair had been pushed too far and a lot of it was unrepairable. When they dyed it from blonde to dark brown, it wouldn't actually properly take the dye because the hair was so damaged.Another thing is, I got charged £200 each time and that wasn't even including a cut. I wanted to give them a second chance in April because the staff are so lovely but I don't think I'll be going back.
April 2023 by Nadine Rodgers Callan
Friendly and welcoming staff and the haircut was great. Would highly recommend this hairdressers.
January 2023 by Amanda Burgess
It's fabulous! They are complete pros. Lovely space too!
January 2023 by Jess Shankleman
Wish I had read reviews before coming here. When I had a problem with colour the manager was very rude and defensive. When I said it was difficult for me to return for a correction because I have recently had a baby, he said ?it?s not our job to organise your childcare?.
January 2023 by Michelle Davies
Jessica is an absolute genius when it comes to cutting curly hair. She really listens to what you want, and is a total artist who cuts with care. My new trim frames my face so well, and we had a lovely chat. Highly recommend if you're looking for a pro to cut your curls, you'll have the best cut of your life! Thank you Fresh for a lovely experience from start to finish :)Service: Hairstyling
January 2023 by elisabetta ferri
Went on a Sunday to do my hair for a conference and Jessica did the best job ever! The cut its just amazing and blow dry lasted for all three days of the conference and every day I?d get compliments on my hair!! Jessica is the best hairdresser ever! Best money spent ever! Thanks Jessica ????
January 2023 by L D
This is a lovely salon and my stylist was really friendly but unfortunately my experience was poor. I had half head highlights and I showed a photo of what my hair looked like when it was last coloured and asked to match the colour which had grown out, but my hair turned out much too dark and my grey hair at the front has not been covered at all. I specifically asked for the grey to be covered so am very dissatisfied. I had high expectations of this salon and am very dissatisfied.Service: Hairstyling
January 2023 by Woven Studio
Went in for a full head of highlights and came out with dark brown hair, went back to have it corrected and was told it was exactly what I had asked for and that she didn't have time to correct it properly so instead gave me a few subtle highlights at the front instead of the full head of highlights I had booked and paid for. Very poor customer service, no proper management, no apology, couldn't wait to leave, I won't be going back!
January 2022 by phoebe kipnis
I?m in love with my new hair, Lucie transformed my hair from blonde baylage back to my natural dark brown colour. So happy with the result it?s exactly what I imagined and it looks so healthy again, Lucie did such an amazing job! Thank you!
January 2022 by Fifi La Mer
I don't usually like going to the hairdresser but Fresh Lifestyle is a fabulous salon and Herminio does a fantastic job.While your hair is being washed you are sat on a massaging chair, the music is at a low volume and so is the light. Herminio does a little head massage while your hair is being washed. Very relaxing.He always makes sure while cutting my hair that it is just the right length, just what I requested and what suits me . He is the expert. He is focused on what he is doing but we still have a very pleasant chat if we are in the mood . It suits me perfectly.I leave the salon feeling rejuvenated and looking fabulous ( If I can say so myself )The ideal hairdressing experienceService: Hairstyling
