March 2024 by Rob Allen
Really good experience, Nabihah was kind, professional and diligent. Highly recommended
March 2024 by Georgina Baldwin
I had my eye test with Shalini, she was amazing! So friendly while remaining proffesional. Highly recommended.
March 2024 by Zindzi and Daniel Bosdet-Wiles
Lovely friendly staff and very thorough eye examination. Would highly recommend
March 2024 by Bella
Great eye test and service from Finlay?s optician. Nabihah was incredibly friendly and professional, using very modern equipment to check the health of my eyes. She even took a photo of my retina so Finlay is better able to track the health of my eyes on subsequent visits. Would highly recommend. They have great frames available for purchase too.
March 2024 by Dean Cousins
Had inconclusive results with other eye test providers however Shalini at Finlay nailed it first time. I purchased my prescription in the end, would recommend.
March 2024 by Stephanie A
Another fantastic experience at Finlay Soho. It was a joy having a thorough and friendly sight test from Nabihah, and manager Darran makes each visit so welcoming. I left feeling well looked after and confident my eye care needs are in the best hands in town.
March 2024 by Harry Bio
Really bad costumer service. Went to reglaze my frames. They wanted to sell me another brand of lenses than the ones I asked for. When I was firm that I wanted Zeiss instead of their brand, finally they offered me a quote with my prescription, but when I went back with the spectacle frames they refused to fulfil it on the basis that my prescription was from an EU, country although their website states that they accept prescriptions as valid for 2 years from the date is signed. To cut the long story short it was obvious, they were trying to coerce me to have another eye examination for a charge of £35 plus reglazing fee. They told me to go back to the EU and have my test done when I told them that my ophthalmologist prescription was still valid and accurate. They wasted my time. All they wanted, was to extract more money, since they saw my prescription first time round and quoted me with a written note. Rude, arrogant, incompetent.
March 2024 by John Annoh
Nabihah did my eye test. She provided a great service. It had been about 20 years since my last eye test so I was expecting to just read the letters. She was very thorough and talked me through every test that she did. I would thoroughly recommend
March 2024 by Sophia Westcott
Shalini was fantastic and i felt it was a very thorough and well explained eye test.Great assistance in store with picking frames and fantastic selection of frames!
January 2024 by Daniel Hamilton
very good service and excellent range of glasses. Very impressed with how much time the optometrist took explaining my prescription and eye health.
January 2024 by Klaire Kovar
The people at Finaly are absolutely amazing Ive never had a better experience getting an eye test. I also love my new spectacles they meet all my needs! I will definitely be buying here again.
January 2024 by Esther Gyeni
Great glasses and excellent customer service. Couldn?t be happier.
January 2024 by Ella Thackray
Had a great experience at Finlay, felt very cared for. The staff were exceptionally friendly and helpful. I also appreciated being able to browse the store independently. The eye test was thorough and Shalini explained each section of the test to me making me feel reassured along the way.
December 2023 by Gabriel Lincoln
Highly recommend. Amazing sunglasses made from high quality materials. The staff are really helpful and knowledgeable too. A welcoming relaxed atmosphere. No pushy sellers. Just had an eye test with them also. The optician Shalini was very thorough and explained everything clearly. A great experience. I?ll be back.
December 2023 by Martyn Taylor
Fantastic service, amazing selection of frames, the best opticians I've experienced in my 40 years
