January 2024 by Conor Bevan
Super helpful. Great customer service
November 2023 by Paula Gordon
The customer service at your Marylebone branch goes beyond excellent. Natasha, Fasal and the team could not have been more helpful when we returned a can of paint and it spilled in transit leaving them with a massive cleaning job in store. Notwithstanding they replaced it without question.I love the paint and I love the experience of buying it from your wonderful team. I would go no-where else and use no other brand. Thank you!
October 2023 by Benjamin Siddall-Jones
I was really impressed with the service at this branch. Faisal was very quick and helpful with all the samples and information I needed. When I called back the following day to put in an order he arranged everything within minutes. Thanks very much for your help.
September 2023 by AJ Miller
Friendly enough but I found it difficult to talk to the staff without feeling pressured to take on their £200 "colour consultancy". I should be able to get some guidance and opinion without being fleeced.
May 2023 by Mils 007
Great service from start to end
March 2023 by Asanka Gamage
Clem and Kevin were fantastic - we needed to make decisions for our bathrooms and they took the time to explain what works well etc. We will definitely be back, thanks for your time guys
March 2023 by Chan Timothy
Amazing customer service by Clem and Kevin (hope I spelt their name correctly) ! Both are very enthusiastic about interior design and knowledgeable in the use of colours!
March 2023 by Tom Folley
I was ignored on entering this store. I am Asian so suspect I wasn?t white and Home Counties enough- another couple who did fit into that demographic were getting served adequately so I think if you look the part, they will help you. Otherwise not.
March 2023 by Charlotte MP
Very helpful staff, the colour is exactly as I had in mind
March 2023 by Mark Wilson
Very helpful and attentive, nothing was too much trouble. Kevin was great!
March 2023 by Laura
Fantastic customer service from Clem and Kevin. Having walked in unsure of what colours to pick for our bathrooms and kitchen, they have an excellent eye for colour and an incredible knowledge of the F&B range.
March 2022 by Niamh Kelly
Go to Kevin for 5 star service!We visited the Marylebone store with the intention of just quickly picking up a couple of sample pots; Kevin (Assistant Manager) gave us such a warm welcome and was very patient with us as we described our vision for our new home.His enthusiasm was infectious and he gave us truly excellent advice to help us choose the correct tones for every room in our home. Having been to F&B for advice on several prior occasions I can firmly say that Kevin 'got it' and we left feeling completely, utterly and totally reassured. We're so happy to have a clear plan and very excited to get decorating!Thank you, Kevin!
March 2022 by Brett Hart
Very helpful lady, guided us and gave welcome options
March 2021 by Markus N
Beautiful shop, not so beautiful service. We felt as if we bothered the curator of the Tate modern for colour advice.
March 2021 by mirza ayub
Hi, I wanna work with your company. I know all the work of wallpapers.
