February 2024 by Dominique Vouillemin
We would like to pay tribute to the care and kindness of Victoria Odubade who was sent to us by Eleanor Nursing and Social Care, whom we thank also. Victoria is an outstanding care professional whose nursing and life experience allowed her to establish rapport and friendship with my elderly mother in the shortest space of time.She addressed my mother's physical needs with compassion and patience and was able to reassure her and to gain her trust. She truly went the extra mile, was reliable and ever-punctual and in no time, felt like a family friend, sharing daily rhythms and mutual life experiences.We thank her and recommend her without reservation. Thank you Victoria - you exceeded all expectation.
January 2024 by Brandon Baker
I recently just finished employment with Rose house and I can say the manager there Shannon is absolutely hands down the best manager you could ever ask for the and the residents are a lovely group of people to work for they will definitely lighten your day up big shout out to the seniors and staff there who bend over backwards for the residents to I do believe that head office could do more to help the staff feel appreciated there by staff recognition Shannon does go out of her way for the staff and you couldn't ask better of her the home has recently gone through a make over to lift it up more which is lovely to see keep up the hard work rose house. 5stars from me .
January 2023 by Kam Kam
I started working at Eleanor as a Freelancer. The opportunity to use your skills and talent is tremendous. The Management sees value and potential in everyone and they will challenge and motivate you to grow.If you are looking for that company where your talents and capabilities can be maximised, Eleanor is the work to be.
January 2023 by Joao Pedro
Worked here as a care co-ordinater for a couple months and working here made me realise I would NEVER get any care company to care for any one I know! There are some amazing carers who love their job and are amazing at what they do, However with Eleanor care there are only a handful of great carers. The way some carers spoke to their coordinators were disgusting and vile, no home training or manners you could clearly see they only got this job for quick money and to take advantage of the elderly. I've had to deal with cases of carers stealing money from clients, physically abusing them, not turning up to their visits leading to clients not taking important medication, falling asleep in clients home with dementia leading them to wonder off into the street unsupervised, Carers making elderly patients film TikToks for them in their own home and the list just goes on. However the cherry on the cake is the management who continuously allow this to happen and turn a blind eye and not give a care in the world for their clients, carers or us staff in the office dealing with all this mess. When i first got this job i had no coordinating experience but was reassured i will get training so i felt confident however this wasn't the case, On my first day i was sat at my desk given no support or any training from anyone apart from 1 of my colleagues who taught the basics and then was made to learn as i go which is extremely dangerous and irresponsible considering this is an extremely important role considering there are literally peoples lives on my hands. however Eleanor care do not care as long as the money is coming in for them. Management give you little support, come in late or sometimes don't even come in at all leaving us coordinators stressed and end up leaving work extremely late. Since then i have found out things are getting worse and multiple staff have resigned. Whatever you do please do not get this company to look after anyone you know and if you are already with Eleanor care please change your care company immediately as any of your loved ones might not be getting the care they need to receive or could be getting abused. Eleanor care only care about their money and nothing else.
December 2022 by melissa wong
Why would a person using cold water in the weather under -4 degrees to wash an elderly man, what has my dad done to Eleanor to providing me this service? giving unprofessional service not professional trained, no knowledge of hygiene, my old man has been going to hospital in and out because the UTI from bad hygiene by using same fannel over the body without washing and no point complaining to office because nobody will do anything always covering up and lied to service users, please don?t be the next victim, if I can I wish I don?t need to give one star because they don?t deserve any.
August 2022 by Kamby Kamara
I started working at Eleanor as a Freelancer. The opportunity to use your skills and talent is tremendous. The Management sees value and potential in everyone and they will challenge and motivate you to grow.If you are looking for that company where your talents and capabilities can be maximised, Eleanor is the work to be.
August 2022 by Adriana Porime
I have worked for Eleanor for 4 years now as a Registered Manager at Roselands Care Home in East Sussex. I am very happy and grateful for all the support received from our HO team. A great company to work for. Thank you
July 2022 by Carly Doyle
I have been working with Eleanor Care since November 2021, after spending over 15 years in retail I decided it was time to get back to my roots and follow my passion. From the minute I walked in I felt welcomed, I have received excellent support from management to carers. I have a wonderful set of carers and importantly wonderful service users and family.I have been supported throughout and I am now undertaking an apprenticeship to improve on my knowledge and skills. Thank you Eleanor for reigniting my passion for health and social care!
July 2022 by Kaffy Agbo
I joined Eleanor Care over a year ago.I am grateful for the progress I have achieved since joining the company.Coming to work every day feels like a home to me.working for Eleanor care made me realised I made the right decision as I work with the best team.
July 2022 by Aminata Mansary
My name is Aminata I work for Eleanor as a field care supervisor . I was recently promoted to this role which proves that in this agency your hard work pays off. For the past six years I was a hard working care-worker helping the vulnerable elderly people who are unable to look after themselves independently due to health reasons. I?ve enjoyed working for them because of the good training I received by Eleanor care Ltd. I have learnt how to be more patient with my clients and work with respect and dignity. Furthermore, we have refresher training every six months which has enabled me to be able to work professionally and use the key skills I have learnt in a practical manner whilst being carer and a field supervisor.
July 2022 by Cecilia
I have only worked for Eleanor for a year and half yet, it feels like I have been with the company for years. There is a family atmosphere and supportive team, it is stimulating on a daily basis. I personally continuously learn and gain new and more experiences. I would recommend to whoever wants to challenge themselves and grow.
July 2022 by Diana Strelley
Been a carer with eleanor for over a year and I have to say how much I loved it its more than a job it means the world to me the office staff are always helpfull and always there when we need them one of the best jobs I'm sure I be here for 15 more years thank you ? ??
July 2022 by karthik manney
I would like to take the Opportunity to thank the management of Eleanor care for making me to achieve the impossible to Possible.I joined Eleanor care as a Carer and then given a chance to prove myself as a Field Care Supervisor and I have been successful ,with the help of my colleagues and managers who are always willing to help me. I can see the professional growth of gaining new skills and work experience that help me to be more confident towards my role. It is pleasure working with Eleanor care Team and looking forward to learn more skills.
January 2022 by Ify Ezeanolue
Very unorganised and unprofessional, tried to blame me for TRAFFIC and ROADWORKS then proceeded to overload my rota without asking my permission to add clients to it and one manager told a clients family that the carers would move a ton of furniture and I had to let them know that I am a qualified senior career not a furniture removal man
August 2021 by Shannon Sullivan
I have worked for Eleanor for around 8 years now. I have managed to progress whilst working for the company and now Manage Rose House in Medway, Kent. I have always found the operations team to be responsive and show empathy/compassion if i ever voice any concerns. Katie Wordley has always been supportive despite her tremendous work load. I cannot comment on Domiciliary working as i do not work in this field.
