February 2024 by Dianne Minnicucci
I?ve bought a few birthday cakes from here and it?s my favourite shop. Exceptional service Staff are always polite and very helpful. The is a large variety of cakes, including vegan. They even sell cakes by the slice so great for a special treat.
February 2024 by K C
Great custom cake, was prepared quick and was delicious.
January 2024 by O B
Bad attitude by the sales representative. She only quit the little attitude after I threatend to call the shop supervisor.
October 2023 by - Afrunnessa
Cake box cakes are really tasty.But did not like the behaviour of the reception lady.She was a bit unfriendly. Its was not a busy day and there was another lady (who wear glass)with her to help.
August 2023 by Lee Brown
Bought a box of 12 cupcakes and a strawberry cheese cake. Being a baker myself, I know what a great tasting cake tastes like. It was my birthday, however, and I wanted someone else's cake. I was so disappointed. The cupcakes were dry, hard, and dense, and there was no fluffiness to the mouthfeel. The cheese cake had no taste of strawberries, except it was sickly sweet, I had one taste, and that was it. Sadly my birthday was ruined as these were not it!!! and all were binned. I was disappointed and wasted almost £40.
July 2023 by Sandra !
A very delicious cake. Smooth and creamy. I recommend it!!
July 2023 by K S
Delighted with the caramel cheesecake, especially with the Rolo on top. Really enjoyed it. Definitely recommend ordering delicious cakes from Cake Box
June 2023 by Becky Concannon
Ordered a cake for my sons death anniversary went to the shop to collect at 10am and was refused my cake as apparently they request order number but been there many of times and they only ever asked me for my name and address. Phoned up to make a complaint and the manager Juthuna was very rude and inconsiderate and her colleague Homera was also extremely rude and disrespectful!! And cut the phone off on me 3 times even though I've paid for my cake and they havnt given me it!!!! No where on the policy does it state you need ur order number and on telling them this they kept making excuses even though normally they ask for name and address!!
May 2023 by Bat Cat
I bought two slices of Cake from Plumstead Cake Box yesterday, 30/04/2023. Me and my son ate, after an hour & half , both us started vomiting, stomach ache & diarrhea.It used to be nice cake shop, used to buy regularly but recently they been selling old cakes. And after yesterday incident, not going there anymore.Just avoid this one. Gave us food poisoning.
May 2023 by Lisa Townrow
Best cake I?ve had very light and tasty
April 2023 by Scarlet Heart
Love it.I love their cakes. They are soft and moist.I just wish they didn't put too much cream.Overall I would totally recommend it ?
March 2023 by Esther Adeusi
Amazing customer service and great cake
March 2023 by Kamaljit Singh
Cake taste iss very delicious, nice staff.
March 2023 by Glam Lami
Sharmila was super nice and answered all my questions. I was able to order two cakes seamlessly. Thanks cake box
March 2023 by Doni Smith
Very good & Friendly service when ordering cakes here
