October 2023 by Adam M
Give that man a promotion and a pay rise. Went to the store just after opening couple days ago, the guy who served me (unfortunately didn?t get his name) was on his own, placed opened bang on time, his service, advice and expertise were impeccable and couldn?t be more efficient. 11/10, thank you and bravo!!
October 2023 by Aidan Mcgrail
Good service as phone shops go.
September 2023 by Alina Limbu
I was served by Mariam. The customer service was beyond horrible. She asked me about my query and started serving the white race customer who was behind me on the queue. She came to assist me only after I waited for 20 minutes & more and confronted her. Such a disgusting racist act from EE and would not recommend to any non-british people.
August 2023 by Simon Morris
Mariam was very good arrived 5 mins before the shopped closed yet she still remained very happy to help me out long after the store was shut. Thank you Mariam ??
August 2023 by Kavita
Very helpful staff. He gave us a lot of information and out phones were activated within minutes.
May 2023 by Toby Lester
Zaaf is a pleasure to deal with and an asset to the company
May 2023 by Jahanara Alam
Good service from Zaf/Kazi
May 2023 by Shah Khan
Really great service from Kazi
May 2023 by Rufus Owofade
Good service from Mariam
May 2023 by Quazi Alam
Great store, got 2 sim replacement sorted very quickly & was painless experience. Super friendly & helpful staff, thank you Zaafer!
January 2023 by Nigel Cole
As an EE customer I went in for some upgrade advice. Only two other customers but nonetheless it was initially ignored. The sales assistant then did as little as possible to tell me what option were available on the phones I was interested in and only told me more when it asked for much more detail which they did by tapping away on their tablet. I had already found out more by simply using the EE website. Whar i needed was some information and advice. A pointless waste of my time, sales assistant really couldn't be bothered so I have ordered my new phone direct from Samsung. EEs loss is Samsungs gain. EE why do you bother having a shop that doesn't make any effort to sell to keen and willing customers?
October 2022 by Harry Omosele
Great service, expecially from Miriam- she was open, friendly and very patient. I'll definitely be using this store again.
October 2022 by Mahitab Mahgoub
Great customer service! Mariam was very helpful and helped me activate my plan.
August 2022 by Grant Edlin
We received magnificent help here.
February 2022 by Hamza Khurram
It was 4:15 pm and I had called 35 stores asking if they had an iPhone 13 pro max in stock, they all said the same thing and that we?re no stock available anywhere, it?s a long shot. As I?ve already been waiting a month for this phone EE keep delaying the delivery as there is no stock but there is stock in some shops so they say. I called this branch and I spoke to a gentlemen he advised me that we have one left as a customer reserved it and cancelled the order so we have one available, it was perfect and exactly what I needed. I told him I?m quite far from him and it would take me an hour to get there please reserve it for me, so he said he did. I got to the place but there was no parking, I drove 10 minutes away and put my hazards on as I?m walking to the store I call again to make sure they know I?m here and they don?t close, he?s then told me very bluntly that ?ahhhh mate I made a huge mistake the phone I told you was for another customer?. Blatant lie as he was stuttering and it was blatantly for his mate or family member. Told me that ?there was no paperwork attached so I didn?t know it was reserved for another customer?. The store was closing in 5 minutes, you?ve reserved it for me how can you not see if it was already reserved ? Absolutely disgusting customer experience, horrific way to handle a store and honestly disgusting way to treat your customers.
