March 2024 by Max
Avoid at all costs. Go to West Ealing Post Office even though it?s farther, you will still be done sooner. Gigantic queues and unhelpful staff, crazy wait times.
March 2024 by Anna Williams
Enormous queue that took half an hour because there was only one staff member on at the counter (she was lovely, the only good thing about the experience), and one poor lady running around trying to help all the people baffled by the self service machines. The Post Office clearly refuse to employ a reasonable number of staff and it was a weekday morning so shouldn?t even have been busy. Avoid if at all possible
March 2024 by Natalia SC
Waited 40 minutes so that the staff tells me that Amazon returns is not working. I asked her if they are open this Friday so I can come back, they said "of course!". Later to find out that they are actually not open since is Bank Holiday.This place is a waste of time.
March 2024 by Mehmed Yunusov
I try to avoid it if possible. Always a long wait.
March 2024 by Iris Elias
The service at the checkout is terrible, a lady who only needed to hit me terribly, I'll never go again.
March 2024 by Elham Amini
I had to send a parcel to Germany. Had no idea what to do. One of the staff, Pammi, helped me a lot. He answered all my questions patiently and had a kind smile on his face the whole time I was there.wishing him & other staff all the best.
March 2024 by Pawel Godlewski
Disaster
March 2024 by Ruth Rajan
It's literally faster to walk to the west ealing post office than it is to use this one.
March 2024 by Yo G
Terrible.Massive queues.Avoid if possible.
March 2024 by F Choy
This post office is ridiculous. The queue is always so long and they do nothing about it. The self service machines were switched off again. Wish someone would read all these bad reviews and do something.
March 2024 by keyvan mehrfar
What an absolutely terrible service offered in this post office. The whole place is run by a man and a woman whilst one of them is always away from serving customers and queues lasting for over an hour to serve by one counter. They are so stingy in getting more staff to serve customers?.Something drastically needs to change!
March 2024 by Sami Cheradi
Zero hospitality staff
January 2024 by Karim Karim
Racially abused by a counter staff who was presumably hindu/indian/BOC indian. When defending myself calmly and collectively (recording the whole thing including abuse in my phone), a white woman in the queue despite hearing the racism berated me for "speaking to a woman like that" because of course as a Muslim man I'm in the wrong huh. Those two need PREVENT referrals and more, but of course with the PM and home secutaries we have hindu extremists continue to have free reign.
January 2024 by Nawal
I went to collect a parcel today. Let's start with the fact that the people who work here are rude and have no respect towards others. The guy with a pink shirt served me, he was very rude. While he was serving me he spoke in his language to his colleague, and I found him very rude because I was trying to ask him questions and he ignored me. He threw my ID and he didn't even say goodbye at the end of the service. The staff who work here don't want to work, they are incompetent, lazy and they don't know what manners are. I advise recruitment to hire people who know how to treat people. The guy in the pink shirt definitely doesn't know, give him customer service training. If I could I would give this place 0 stars.
January 2024 by Sally Diaz
There should be an option to give themA 0.Worst post office in history!
