February 2024 by JOJO YANG
My friend and I was browsing at shop, after trying jeans we felt tired and took a seat upstairs, was decided to check out a dress later. And there were no other costumers upstairs. However, we heard the staff and manager just talked loudly about us:?They just grab a dress and sitting down? Their manager shouted ?what?!? Ask them if they need anything or not balabala? Then the staff told us we are not allowed to sit down here for long. Actually we sat less than 5min. The manager was so rude so we decided not to buy the dress. Please the manager and staff respect to customers and DO NOT discuss customer when they still at store. I wish I could give this store minus 5 start, it?s terrible ????????
December 2023 by Abdul S
I just went out they are very rude for customer
September 2023 by john james
Great service would definitely go again
February 2023 by rb 14
Such a great store. The best place in London for Diesel. Teddy could not have done more in offering to help and inspire. Thanks so much.
February 2023 by Garrett N.
Love the brand, however there seemed to be bad energy at this store from the employees. I walked in to pick up a few things and once I finally found a staffer, they responded as if they were bothered to be working. I walked right out. Prefer ordering online when you have experiences like that to be honest. Seems like they need better customer service training or if they don't like their job, they should move on. The stars for the product are 5+ but the staff, from what I experienced, a total zero.
January 2023 by nnierka99
Great shop big choice of clothes
November 2022 by Scott kiwiz
If your going to randomly close your shop then at least let me know. Walked here just to pickup new pair jeans. Total waste!
November 2022 by Dan Fox
Arrived at 5.40pm on a Tuesday evening to find the store closed. Both google and the store window advertised a 6pm closing time.I?d made a dedicated trip to central London to get some clothes before going a way. This is poor service / communication. Disappointed as I?m a regular customer here
November 2022 by Filemon Daniel
Has many quality options of clothing. And customer service is 5 star ? esp one of the staff Betty. Continue with great service. ?
November 2022 by Abdullah
Good stuff and services, limited options :(
November 2022 by Adam Holmes
Great customer service, trendy brand even the employee had a rad hairstyle
November 2021 by E Fo
Nice brand and nice guys working here! Cheers
November 2021 by Adrian Koch
Super friendly and helpful staff. I can?t understand the bad reviews; it wasn?t my experience.
November 2021 by Present Moment
I love,love Diesel, but was so disappointed today when I collected my free Limited edition Diesel scarf gift from the Covent Garden store. The package was a stunning red Diesel gift box with was placed in a Small Diesel paper bag. However, when I finally only my gift I was so disappointed. The Scarf was clearly not new... it had creases all over and looked used and shoved back in the box. I took a picture straight away and sent a email including pictures to Diesel d coded.
November 2020 by Jessie Xu
The guide in the shop is really patient and nice.
