January 2024 by Fredy Lopez
The best atention ever,Currys pc w at morgate
December 2023 by George C
Absolutely bloody useless. My partner bought a pair of AirPods and an extended warranty.The AirPods had a fault and one didn?t work, she took them back and curry?s sent them off for repair.When they returned the AirPods to her the fault was not fixed.We returned together to the shop to ask for a replacement pair as covered under the warranty.This time the staff had to details of said warranty even though we had a receipt for it.We dealt with Zed and Khan who were both completely useless and positively obstructive. It was like the old little Britain ?computer says no? sketch.At no point did either of them apologise, they couldn?t escalate or deal with the issue as their ?jobs would be on the line?.Pathetic customer service all round. Would not recommend.
December 2023 by Graham Lee
Much to expensive, cant compare to argos and other retailers
December 2023 by Dilal Ahmed
Terrible customer service, the disgusted look on one of the senior sales assistants. For wanting to price match with Amazon (as stated on their website). No wonder Curry's on the verge of bankruptcy. Next time I think I'll just order from anywhere but Curry's and save myself the unnecessary attitude and agro.Try John Lewis amazing customer service.
December 2023 by Abdul Basit
More curries and more space curry pc world more product inside good luck
December 2023 by Natasha Rowley
This review is for Zed at the Barbican store. Thank you so much for helping me this past week with a cancelled order... You went above and beyond to make sure I had my gaming PC today so my son was not disappointed! I appreciate all of your help. You really went out of your way and you didn't have to do that. You have been amazing and Currys is lucky to have you, thanks once again.
December 2023 by Marek Zaba
Good selection of the electronics. Nice staff.
November 2023 by david power
I was after bluetooth speaker but expensive in here I bought 1 in tx max for £30 im sure I saved meself a few quid
October 2023 by Jasmine
If you know what you want you?re in luck - someone is always at the door to ask and lead you straight to it. If you?re browsing they?re happy to help with questions. Thanks guys!
October 2023 by Joshua Burgess
Helpful customer service and a wide range of products. Will visit again when nearby
October 2023 by Carlos U
Worst shop everBought a TV that after 5 days does not workSecond hand shops sell even better things
September 2023 by ian1989
I wanted to buy a panini maker that was advertised on the main site and was told they only have a very limited number of kitchen products.They have said they are focusing on mainly computer products.I found this very disappointing even though they gave an option of ordering in the item, I really wanted the item there and then to use it straight away.This is not down to the shop assistants but the store operation in general .
September 2023 by Bjørn Øyvind Hove Ås
Poor experience of both Currys and this shop. Bought a faulty product online and was told by customer support to take it to any store to sort it out. Already poor service to have to spend time and effort carrying a faulty product to the store.In store Khan leaves me hanging around while doing nothing for quite some time, then doesn't greet me at all before tutting and bemoaningly asking if I don't have a PDF of the receipt while holding my phone showing the PDF of the receipt. Proceeds to tell me to go to Mile End or Oxford Street to get this sorted out. Awful service to tell customers to carry their faulty product around all of London. Really poor service and completely lack of manners.I now have to spend even more hours, money and effort to sort out the non-working product Currys sold me.
August 2023 by Ketan Desai
This is a very strange store. I visited twice and was given the following reasons why I couldn't buy the item I was looking for:- The displayed price is wrong- The item is on clearance and it is illegal to sell- Only a Sony operative is allowed to access the cabinet- We do not sell the item in the cabinetI will definitely not be returning!
August 2023 by Tim Butler
Awful experience. I tried returning an online order that I had picked up from their store the day before.I was told by a customer service agent online I could return it back to the store I picked it up from. In store I was as told they couldn't accept the TV as the box was opened. The debate about how I was supposed to know it was faulty unless I opened the box went on for a while. They refused to take it back and had me complete an online return from my phone, when the option to select a pick up address or drop it back to a store came up, of course I got pretty angry. I was in their store, with a TV I purchased through them, filling out a return form which had the option to return it to a store!The manager came over and told me it was because they were a small store and something to do with DPD not accepting returns, and that I should respect their policies. As if it was my problem.I knew I should have bought the TV through John Lewis, but I hoped the chances of needing to return the TV for any reason to Currys would be pretty low. The fact that it's been a total hassle hasn't surprised me at all. Moral of the story, just buy from John Lewis, you know the return service will be hassle free. Currys is just hassle.I can't be the first person to wish to return an online order to their store. If they don't have the infrastructure to accept online returns, they shouldn't be selling online, or telling people to return items to their store.I've since called cusotmer services. They said I should have got the manager to call head office, or called head office whilst I was there.That's now 3 hours of my life I won't get back.
