July 2023 by Stanis?aw Gieryng
Very good service
May 2023 by Evan Ewart
Wish it could be one in se 11
April 2023 by Billy Brown
Great place for tiles helpful staff Good showroom
March 2023 by Philippe costa
If you need to find tiles you bought 10 years ago in that shop you will find them..Good choice and quality
December 2022 by Marian Vymazal
I'm a builder and have been using CTD ages. Great stuff!!
October 2022 by Patricia Chappell
Knowledgeable and friendly staff
October 2022 by Raman max22
Great service very friendly and helpful staff.
November 2021 by Greatdame Seven
Terrible customer service. Absolutely shocked at how rude and intimidating the member of staff was. I made an official complaint. Found the Croydon branch to be better. But service was so poor at this store that I went to Boydens and Tops Tiles for a fairly large project. Would definitely not recommend CTD Tiles. Got competitive offers for my tiles elsewhere and 3 months in am very happy with them. Plus got fantastic customer service!
September 2021 by Busra Cigdem Towner
Wouldn't even give 1 star if it was possible. They have 0 customer service and they blame the customer customer their staffs mistakes. Wont order a single stone from this place ever. Do not recommend it to anyone.
June 2021 by Matt R
Before ordering my tiles through the Wimbledon branch, I had been speaking to Craig on the phone, who was helpful in organising ordering the tiles, advising when to come and pick them up and he even loaded the car for me, which was much appreciated. However, when I asked him if I could return any unused tiles after the fitters had been, he failed to mention that I had to return them within 28 days of purchase; and if I returned after that, I would not be refunded for 20% of the value.So I got a shock when I went to return the leftover boxes (which was a couple of weeks after this made-up deadline, due to being at the mercy of when the fitters could do the job). I had an unpleasant encounter with another member of staff on this occasion who was rude and unapologetic about the fact he wouldn?t be able to issue 20% of the refund.However, after leaving a review on here explaining the issue, I got a call from the Regional Manager Darren who sorted it out and ensured the store phoned me, apologised and gave me the rest of my refund. So I am grateful for that and am revising my review accordingly.The policy itself however - admittedly set by CTD's head office and not the store - definitely takes advantage of their customers and needs revising.
May 2021 by Cigdem Busra Towner
Wouldn't even give 1 star if it was possible. They have 0 customer service and they blame the customer customer their staffs mistakes. Wont order a single stone from this place ever. Do not recommend it to anyone.
March 2021 by Amira Habib
Good selection of tiles at affordable prices. Customer service is extremely very good with helpful sale assistants. Overall I had good experience with placing my order.
September 2020 by Scott Carney
I must admit that I felt lost and without purpose. But then I came to this palace of ceramics and I really started to experience wonderful feelings of hope, joy and a powerful inner strength. So thank you JPS tiles or whatever it's called.
September 2020 by Viren V
Craig and his colleagues have been fantastic - both knowledgeable and customer service! I will be visiting again.
August 2020 by Andy Van Blommestein
Friendly staff. Craig super helpful. Great team of South Africans. Really nice to feel welcome when you go shopping for tiles. Customer service puts Topps Tiles and Tile Giant to shame!! Highly recommend this place. Prices also very competitive.
