August 2025 by Zak M.
Coffee tasted burtn. Dirty tables, dirty floors. Been here many times. This one was not ok
August 2025 by bter reqwr
rude customer service and clearly im not the only one thinking that
you guys are really just hiring anybody no shade
August 2025 by n/a
staff are so rude and inconsiderate for real
July 2025 by David N
Great freindly staff. They seemed overworked and didn't have time to keep the customer area clean, but that's not the fault of them as it was extremely busy, but they kept smiling.
It's not too overpriced considering where it is.
Disabled access was terrible when we visited as the lift broke, as did the escalator again just one of those days. Normally, it would be fine.
Coffee was really nice. Seating is communal and limited, so we did have to stand, unfortunately.
It's a lovely station but very busy most of the time, so if you struggle with crowds, then avoid peak travel.
The announcement kept saying lots of bag theft had taken place, so just be mindful of that.
June 2025 by Hajira Safi
One Star - Chaos and Rip-Off
Loud, inattentive staff. Ordered a large iced latte with caramel syrup for £5, got four ice cubes and no syrup. A complete rip-off and a terrible experience. Avoiddd
May 2025 by Hamad Alrebdi
lovely stuff ?
specially anju very lovely lady
May 2025 by Sam Grimes
went to the new costa on the upper level of st pancras lovely welcoming and friendly staff and my cappuccino hot to perfection the only letdown was the seating upstairs left with cups and rubbish from previous customers i spoke with one of the employees possibly the manager about it and she acted straight away other than that its been a good costa coffee visit overall there is no toilet at this costa coffee this costa opened in a converted restaurant will definetly be returning to this costa in the future
April 2025 by mat salt
A smug and arrogant barista served us an absolutely disgusting peach ice tea, the cups were filthy and contained a hair, A report will be going to EHO
March 2025 by Patrick Ayre
This is a rather cramped and limited little branch. The staff were very pleasant but they are battling against uncongenial surroundings. There are tables outside, which were pretty much full when we arrived but there is a neat little mezzanine area to the rear which you can easily miss if not on the lookout. As a guilty pleasure, I enjoy a Costa sausage bap but, half asleep after an early start, I grabbed a 'sausage roll' instead. Dreadful error; it was fatty and half-cold and the sausage meat was supremely unappealing.
March 2025 by Dan May
Pretty good, obviously very conveniently placed and the service is quick/friendly.
March 2025 by Pete Gee
Sat down for relaxing ice latte.
Asked where I could wash my hands! A kilometre walk to use some disgusting Station facilities !!!
March 2025 by Kübra Arar
The staff is really great. I order extra hot coffee every day. They make it great. They are all very good.
March 2025 by kamrul alam
Beautiful
January 2025 by Maruf Ahmed
Amazing
December 2024 by senthil kumar
Best coffee by the barista. Great service.
