December 2023 by Janet Crisp
After a little persuasion Cosi Home via 'Filip' really came through and provided an excellent customer service in replacing a faulty electric blanket controller.
December 2023 by Nick Johnson
Excellent brand and brilliant customer service!
December 2023 by Kat Katski
Wonderful customer service
December 2023 by Peter Luff
I had a problem with my throw but Cosihome could not have been more helpful. A big shout out to Armando in their Customer Care department. I would recommend the company strongly.
December 2023 by Rachael Powell
Excellent customer experience and communication. Thank you so much for all your help Armando! You are a star!
December 2023 by alexander scott
Karen handled my problem from start to finish, and reached a satisfactory resolution, great customer service
November 2023 by Bex Boo
Excellent service, very helpful and polite. Would recommend Cosi home?s products
March 2023 by John Smith
Thanks to Yashwanth in customer service who was so helpful in sending me out a replacement controller for my wonderful heated throw. It makes such a difference to deal with a company that really values your business. Five Stars!!!
December 2022 by Ahmad Almulla
Excellent flow up and cooperationby Customer care team to slove my request
December 2022 by lee birchall
Fantastic customer service, would definitely recommend.
December 2022 by Jane Leary
I purchased a heated throw earlier this year. Unfortunately it developed a fault. Response was quick once Cosi Home were notified and it has now been replaced under warranty. Most grateful especially as the colder weather is coming and the throw is excellent for keeping warm and cosy.
December 2022 by Helen Ferguson
Would definitely recommend Cosi Home to anyone who asks. The heated throw is just amazing, no need to put the heating on when under it so winner all round.Also, customer service is excellent. Thank you so much to Linda who went above and beyond to help!
December 2022 by sue mackenzie
I received an electric throw from Octopus but unfortunately it did not work so Octopus put me in touch with Cosi Home who were extremely helpful and arranged delivery of a replacement within 5 days. The customer service was excellent.
December 2022 by Helena Hancocks
Fantastic customer service. So quick and easy to deal with, they rectified my issue straight away :) I had my electric blanket for almost a year when it developed a fault, and within a few days of contacting them they have shipped me out a replacement!
December 2022 by Sophia Sabol
Customer service has been outstanding, I tried to order a new cable for the heated throw and they sent me an entirely new throw - cable included! We bought the original a couple of years ago and this new one seems a little thinner but still super happy with it.
