March 2024 by Yesmin Jahan Faruque
Despite fitting me in at short notice, Optometrist Miranda provided me with expert advice and conducted a thorough general eye check-up (autorefractor/keratometer, Snellen), respecting my decision to not undergo an OCT exam. Her professionalism and respectful approach left a lasting impression on me. I was particularly impressed with her recommendations for contact lenses and specs. Great Service!
January 2023 by Michael George
Professional and polite service.
January 2020 by R.G. Lewis
A very unwelcoming place.The Assistant Manager seemed completely aloof from the get go.She did not even say hello when I entered and she didn't even say goodbye when I exited.Obviously, the staff here don't seem to have any manners or respect at all.Nonetheless, they seem to have a very good selection of optical frames and sunglasses.Honestly, I would never ever recommend City Opticians to anyone looking for a decent pair of glasses and/or sunglasses.Try visiting Fleet Street or High Holborn for much better optician shops.
January 2020 by Diogo Diogo
Extremely well received. Fixed my glasses in an instant and made them look brand new!!
January 2018 by Niall Lincoln
Great selection of designer frames and really helpful staff. They were happy to help me try lots of frames off the rack and take pictures/make recommendations. I also had an eye test here which was fine.
January 2018 by Arik Shimansky
My nose pads broke on a frame that is from a non-common make. Citi Opticians told me on the phone that they coudl help me after I tried a few shops around my workplace who said that they do cannot help. I travelled to Chancery Lane and my problem was fixed quickly. Thank you.
January 2016 by Hazel Wright
Service is patchy. Some staff are polite and knowledgeable, others a bit off hand.
January 2015 by James Mahon
Been getting my eyes tested, buying contact lenses and frames here for 15 years. Very friendly, always accommodating - you don't get service like this any more.
April 2013 by Tami C.
I have been to this place twice and both times I was left dissapointed. Second time I bought a pair of glasses and they broke in the first month
June 2012 by SJ F.
I have been in this place twice now, and I did like their selection quite a lot. Very close to the station, and they don't have the same frames that everyone else is selling. I did not make a purchase here (at least not yet, I'm still shopping), and so I can't give you a full review. I can say that I had two very different experiences shopping here on the two occasions I went there. The first time, I had a very helpful woman who said hello, gave me a few ideas based on what I'm looking for and then left me alone to get on with it. I really really appreciated that. The second time, a different woman offered to help and when I said no thank you, she stood there, watching me as I tried each thing on, just standing there. It was CREEPY frankly. Sit down, go work on something else, but don't make me feel like I'm either about to steal something or that you're judging my glasses selections. Maybe she thought she was being attentive and ready to help, but all it did was turn me off, and so I have been reluctant to go back since then. I may still go bac there and buy from them, but I keep thinking about that judgemental seeming lady and thinking I don't want to walk back in the door. So we'll see.
April 2011 by Jinny N.
Been using this optician since my uni days as it was around the corner from my college, wow 8 years! I have my annual sight test and contact lens appointment here. Everyone is very helpful and not at all pushy with product. I like coming here as I feel like a valued customer and the store isn't horridly stark and bright like a lot of the chain opticians.
