November 2023 by IvorC1
Had the chicken bowl. The food was prepared well and presentation was excellent. The food tasted great with a fantastic mix a flavours. If you like burritos you will really like the food here. Very welcoming staff and service was excellent. Will try to visit
November 2023 by shashvat sahni
Good place for fast service before the theatre. Reasonably priced. Difficult to find seats to sit together in a group. Good for solo eating.
October 2023 by dyl n
Update: the bad avocados made me sick rhe next day. Avoid!!!!!!Avocados in the guacamole had gone bad. It tastes disgusting and unhealthy. It is too bad because the guacamole is usually really fresh at chipolte in the USA. Chips are stale as well. Guacamole should be light green, not this dark. It means the avocados went bad.
October 2023 by Asif Pesnani
Got the soft tacos, and the taco was cold. They used to warm it up so nicely.Also staff could better explain the new chicken options.Went after a few years, expecting Chipotle of old. Probably a 3.5/5, but just disappointed with my usual expectations
October 2023 by Guillermo Carranza
For my taste, it was a little bland. The burrito was mostly rice and other filling. The best part would have to be the chips and guacamole and even the guacamole was bland compared to many other places. Definitely not expensive by any means but also not cheap. Works in a pinch or if you?re craving some American style Mexican food.
October 2023 by Wayne T
I had a chicken burrito, which was really good. They really cram a lot into the burrito. My daughter had a burrito bowl, and she thought it was excellent too. Both were delicious and filling. Service is good, and you get to watch your meal being prepared. I would recommend this place for a good Mexican feed.
September 2023 by Laila H
The food was not good, the portion size compared to the price is wrong, the chicken was hard to chew and the avocado was not mashed at all!! I WILL NOT COME AGAIN.
September 2023 by Benjamin Elo
Staff have no care for their work. Burrito was slopped together and folded incorrectly. Watched burrito bowls in front of me get made that looked mostly empty.Food wasn?t good. Rice was undercooked, steak was cold and dry. The tortilla they use also doesn?t seemed to be low quality and not the type of tortilla I would expect from chipotle.I would guess margins are thin and owners are trying to milk it for as much as they can before they have to close it down, because I certainly won?t be returning.
August 2023 by Ishtiaq Azad
Sadly not halal which means you're left with the vegetarian alternatives. The taste wasn't too bad but it wasn't anything different or special either. The servings were quite stingy and it wasn't filling at all especially when you're paying a minimum of £8 per person. The restaurant itself was also quite dirty with the seats and tables not being wiped down or cleaned so it was left with people's rubbish or lots of crumbs of food. Personally I prefer Tortilla when it comes to taste, portion size, value for money as well as the eating in experience.
August 2023 by Jack Kelly
Truly horrendously slow service. It was a Friday evening, but it wasn't that busy, and the staff were unbearably slow. It seemed that they were more focused on deliveroo orders than any of the people in the store, and even then... everyone was moving at a glacial pace. I understand it's a new location, but it was a truly painful experience, waiting about 15 minutes when there were only 5 people in front of you isn't even a joke
August 2023 by M jB
One to avoid for sure. All the staff I spoke with had a poor command of English. I had to ask repeatedly for the options. The portion size was small for the price. Because of miscommunication at the till I had to pay twice as the Torilla Chips were missed from my bill. I don't like that only card payments are taken. Staff were 'ignorant' and that is not a term I like to use. But really sums up the five staff I interacted with. Only wooden forks were available. Normally I would get a spoon and knife option at other branches of Chipotle.I went downstairs to their additional seating area and the place had not been cleaned in some time. I had to clean the table myself. Staff kept coming past me to the crew room and were happy to pass by the filth. The area was also quite dimly lit. I attempted to ask staff members if they could clean the area and I was simply ignored. The main bins were at capacity evidence it had been in this state for some time. A couple came down the stair saw the state of the place and promptly went back upstairs.I opened the bag of Torilla Chips and was disappointed with the tiny portion.My meal was cold and tasteless.All in all very disappointing. I imagine Chipotle get way with this terribly poor level of customer service as their customers are tourists.I won't be returning to this branch.
August 2023 by Bebo
Went to Chipotle around 2PM, and the place seemed to be run by new staff. The big table was dirty even though it wasn't busy, so we had to clean it ourselves. The team seemed more interested in chatting than helping the few customers there. Ordered 2 burritos, and the person who rolled them clearly had no experience ? they were just folded improperly. My wife even commented on it, but he ignored her and walked away. The food tasted okay, but the lack of cleanliness and proper service made for an unenjoyable first visit.
July 2023 by Paisley Kelly
Purchased meals with my friends and the staff were very rude. They got our order wrong because they couldn?t hear us over the noise, and proceeded to ask us if we had a problem annoyed, because we corrected them. The staff were then all sharing side eyes as if we couldn?t see them. I had to request my salsa choice 3 times. And when my friend simply asked if they took student discount at all the staff member behind the till was very short. Not what you expect when you pay over a tenner for a bit of salad.
July 2023 by Joshua J.
We'll prepared Chipotle - you know what you're getting - and possibly the friendliest, most response service I've ever had at one of their shops. Great experience.
May 2023 by Ben Ash
Came in and ordered a bowl. Have just arrived back from America so I know my regular order. Portion size is very poor, only filled half of bowl.Definitely not what should be given.
