January 2024 by Ces suarem
Very rude personnel!!!Extremely patronising and condecending,Offering terrible customer service and an awful experience!!!Not flexible at all.Only preocúpated on charging extortionate fees and offering no option to pay over the phone or the ability to credit one's account to be able to avoid extra charges.The compnay as a whole has a soulless and not supporting, personable or helping attitude.Try to avoid it at all cost!!!!!
November 2023 by T LowKey
Good service. Staff are orofessional regardless of the circumstance and when doing buy back items ALWAYS well looked after.
September 2023 by Robert Martin
Great service from great staff always on hand to help you
July 2023 by Pamela Warham
bought a TV from shepherd's Bush shop the item was very well packed and secure unfortunately arrived damaged received excellent help in this matter thank you
July 2023 by s ding
Lindsey was very kind and helpful on the phone and I?ve ordered my item online now!
May 2023 by THE_SHERIFF _32
The staff were extremely helpful serj kept my products for an extended period for me with no issues.On the day of collection Terry handled the transaction smoothly and with ease would definitely recommend
May 2023 by P L
Bought a high-end HP ZBook laptop and ASUS ROG gaming tablet online from here. Called up to check everything was ok and Serghei helped go through what to expect and the condition they were in. Received fine and in good condition. Very happy with the quality of support and helpfulness. Would gladly purchase from again. Thank you very much!
January 2023 by Fishy Fingers
Trying to order an expensive phone advertised online but they won't answer phone or emails. Terrible way to run a business, management to blame ?
December 2022 by rockefellerchipi
Absolutely ridiculous. They sent me the wrong item. No answer any phone call. Called 14 times. No reply to emails, sent out a week ago. Unacceptable behaviour. Close the store if you dont want to work.
November 2022 by Adam Howes
Shepherds Bush, very nice pendant,really good customer service by Linz,would definitely recommend,very fast delivery as received the next day,really pleased thankyou A+++++
October 2022 by john brown
always kind and courteous staff here. i've been shopping here for years. any complications are met with diligence and understanding.i often recommend this branch to anyone who is short of cash or needs a bargain from a reliable sourced.in particular, at the Shepherd's Bush branch is a short guy called Philip, he is humorous much like , , Michael J. Fox. and i often miss my turn in the queue just to be served by him.
October 2022 by jackelene hartigan
Great customer service, always helpfull. Got some great bargains and will always use shepherd bush store
October 2022 by Lee Being
Absolutely fantastic staff who went above and beyond to provide excellent service. Special mention to Lindsey who on the very morning I made my order, bubble-wrapped and cellophane wrapped my order perfectly and got it shipped out express delivery and insured it so it arrived to me the very next morning. Also had the pleasure to speak to Phil (I think his name was), I believe he?s the store manager there, also very helpful and polite. These two people couldn?t have provided a better service if they tried, and they did perfectly. Pay rise all round, I say! Do yourself a favour and give them your business. Faultless. Very happy customer :)
October 2022 by Nicola Were
In West London, this is the best store to go to. The staff have been there a while, which shows commitment and builds a community spirit; they are also friendly and helpful. They value good customers and work well together as a team. They've always given extra help if I've needed it. Thanks team!
October 2022 by Gareth Evans
Cant rate the service I received high enough both friendly and professional. Special shout out to Philip who because I'd not been in for many years due to me moving away from London made me feel welcomed back. Will definitely be back 10/10
