March 2024 by Sana Fathima
Never want to visit again .both staff the girl and Ashraf very mannerless and disappointed me I asked for a extra cup they said u have to pay . Bad service and bad
February 2024 by Dewi Roberts
Not exactly freindly, then messed up the bill. Realised after I'd paid more thrn I should
January 2024 by Amy Archer
Asked for a pistachio iced latte and got given an expresso iced latte!
January 2024 by Zara A (Zara)
Good service when there isn't a queue. Avoid when there are queues - they don't keep track of who orders what & very slow.
January 2024 by Susan Ryan
Lovely Sandwiches!!If ever my train is delayed after finishing work, I head here for a quick coffee & sandwich..unlike other people that are leaving negative reviews I actually really have no problem with the service or the food , I mean, it's a small area that the tiny amount of staff share, so yes, 9 /10 times there will be a queue ( You CAN go elsewhere, there are choices, rather than complaining of having to wait!!) They are doing their best, give them a break!!The coffee is good & the sandwiches are full & filling especially the Egg Mayonnaise & the Chicken Salad..Yumm!Just had to voice my opinion as some of the reviews are a bit harsh, just saying.
January 2024 by Timothy Chua
Superb breakfast here!
December 2023 by Dr Jesica Mac Leod
Nice service but they missed some
October 2023 by aqib jaan
Poor service,I had a disappointing experience at Nero's with their coffee. The service was the worst I've ever encountered, and to make matters worse, the coffee was scalding hot. I couldn't even take a sip without burning my tongue. I wouldn't recommend this place for a relaxing coffee break.
October 2023 by zhang star
The worst service ever, would give 0 star if i could. There is a long long queue in front, but not because how good the food is here, simply because there's only one person working when another two in the counter just doing nothing and kept chatting. Even you just want to grab a bread quickly (literally less than 30s) you have to wait in the only line where people getting coffe. We went to ask the other two people, they just told us to wait in the only queue. Nobody should go to this place ever.
October 2023 by Spark
Coffee prices on this shop are quite high compared to other coffee chains or indipendent coffee shops in the area.Basic coffee, which is an espresso, is quite expensive when you can make around 130/140 espressos in a kg of coffee and it takes no time or effort to make it - unlike fancy coffees which have add-ons all sorts of milk and other stuff.And there are no seating like in other shops (it's a take away) - so the prices should be cheaper, not more expensive.Nero is not competitive at all.
June 2023 by Kim B
Drinks always made passionately and coffee tastes good quality. There was a busy queue today (Sunday) and Nathan dealt with everyone efficiently and drinks were perfect.
June 2023 by Anamaria L
Somewhat friendly staff on a Sat morning at 9:30 am. The oatmilk coffee tastes watered down. And this after waiting 15 min to be able to drink it - it was so scalding hot.
June 2023 by D L
Somewhat friendly staff on a Sat morning at 9:30 am. The oatmilk coffee tastes watered down. And this after waiting 15 min to be able to drink it - it was so scalding hot.
May 2023 by Lauren K
Friendly baristas behind the counter, but iced pistachio latte was underwhelming.
May 2023 by Shahroz David
Always the best customer service and awesome drinks!! Got my grande hot choc oat with shot of decaf. Really appreciate their patience ???
