January 2024 by Stefanos Efraimidis
Every time I go there ..the pharmacist is on break and I have to go back again to pick up the meds..very frustrating and bureaucratic the whole process of getting medication:-/
December 2023 by Sarah-Jane Lazell
Very helpful staff and always smiling!
March 2023 by Mr Nobody
Nice and useful!
February 2023 by John Reid
Great staff, friendly, efficient ?
November 2022 by Barfly
Spectacularly slow service. 8 people working, one prescription for one single customer. Over 20 minutes.
November 2022 by moo1351
Not helping customers, they trying to just sell their goods.Thats not good moral.
November 2022 by Shristi Ghosh
very nice people + always very quick
November 2022 by F K
Why have a phone line if you are not going to answer!!
November 2022 by Master Jiraiya
Very helpful staff but silly and bureaucratic magement. Purchased malaria tablets but needed a refund. The kind gentlemen informed me that they need to get in touch with management as they require a code to complete my refund. Thankfully they managed to contact their managment swiftly but apparently a 4 digit code for the card machine could not be given to them over the phone and it would be emailed the following day. Really frustrating experience as I patiently waited for about 15-20 mins. Shame because the two gentlemen were great.
November 2022 by Peter Teigen
I went twice to collect my prescription without success - they blamed their recent failure on the tube strike: get out of bed sooner and be at work on time please, everyone else have to! I am waiting on a fairly standard repeat prescription for two weeks. Avoid.
November 2022 by Rani
Old black lady in there is despicable. Rude, kisses her teeth, acts as if everything is a chore. Your job involves helping people. If you can't do that she shouldn't be working there or she needs to find something else.Male pharmacist was polite and helpful and covered for his terrible colleague.
November 2021 by A H
Good service
November 2021 by Michelle Sinnott
I found the staff very helpful and at 5pm, no long wait
November 2021 by J P
Do you like queues? Do you like queues with no seeming end? Do you like queues outside only to find out when you get into a pharmacy that the dispensing pharmacist (the only person who can give you medicine) is on lunch at 5pm and that you should return in an hour? Then Borno Pharmacy is the pharmacy for you! Every day is full of surprises, including their famous random opening and closing hours. If you're looking for all this plus exceptionally long turnaround times for your prescriptions, even longer waits to speak to somebody on the phone and staff who don't seem to know what's happening or why then visit Borno today!
November 2021 by Z B
My dad went to pick up a prescription for my baby, my dad (elderly) dreaded going there. The lack of manners and respect is appalling, dad said people are leaving this place. They casually do their work and extend the queues.
