March 2024 by leon fairhurst
A really welcoming place to have your eyes examined, and obtain glasses if needed. The staff are all so pleasant from Jenna the Optometrist to Dan the Pre-Screener, and especially Teresa the Dispenser who made the process so easy.
March 2024 by Armet Francis
Very good and emphatic.
March 2024 by Lukas Kroulik
Fasika was very helpful and knowledgeable about the glasses and products.
March 2024 by Claire Dimpfl
It was very good and efficient --if i have any criticism it was the slightly bored attitude of the first person who did the initial eye test. Not as welcoming as previously and also that my previous notes were not there even thogh i have been a client for around 6 years
March 2024 by Mieko Wertheim
We were there on time. When we arrive there was only one receptionist or a staff and she was dealing with one customer, she coud have greeted us and asked us to sit down and wait, however we were ignored, my husband is disable, I drove to Boots door and parked and assisted to go down stairs. in between the test, my husband needed to go to a toilet, the assistant said there was no toilet and told him to go outside to Mcdonald to use their toilet. We don't even know where Mcdonald was.Another customer kindly asked the assistant my husband should use staff's toilet. I would like to see more customer care or kindness.
March 2024 by Patricia Christie
Sheherin MONJUR was very understanding of my needs and took a huge weight of my shoulders by helping me have access to my records so that I can take them to the ophthalmologist in order to have the right procedure
March 2024 by Ali alkan
Excellent servants
March 2024 by Hossein Nokhasteh
Abeal has been helping me lately but the whole Team are welcoming and helpful. Boots Opticians Kensington has become the ?Go To? place for us. We trust their advice because the Team consistently have our best interests in mind. For frame repairs, Abeal is your man! Well done Team!
March 2024 by Angus Cameron
I got an appointment within 25 minutes of requesting it. On arrival I was seen almost immediately for the pre-check and that was followed a few minutes later by the discussion with the expert. What more could you want?
March 2024 by Rohan Nurse
Polite staff, very smooth process, given lots of detailed information on how best to look after my eyes.
March 2024 by Thomas penny
Everything went smoothly and on time but I felt pressurised to purchase new glasses.
March 2024 by Stephan Ward
Professional and competent service.
March 2024 by Mary Chennath Joseph
I really appreciate the friendly and helpful apporach of all the Opticians at Boots.
March 2024 by ari shwany
Great customer service
March 2024 by haydar hasan
No waiting around, professional staff , excellent service
