December 2023 by Bruce Edwards
What a great product! I asked a ton of questions along the way. But, I always got an answer right away. Super professional support. I highly recommend Bookblock!
November 2023 by Courtney Bunten
Over the moon with the books- ordered with a tight deadline and everything come on time as promised.The quality of the books is amazing and I couldn?t be happier!Tom has been amazing with all my questions and constant nagging!Will 100% be working with BookBlock again!Thank you for everything.
August 2023 by Gabby Cole
Fabulous customer service. I reached out with a request for custom notebooks, and my turnaround was quick. It was crucial to my business launch that I meet my deadline and Tom was able to help keep the project on track through the entire process. I am very happy with the final product and the customer service! I highly recommend.
June 2023 by Steph McCabe
Shame they messed up my quote and then tried to charge us over budget so had to cancel last minute and go elsewhere. No apology and no response to my last few emails questioning the change in price when we received our invoice - really poor customer service. Notebooks looked really nice so I was excited to order.
April 2023 by Nick Hunter
Bookblock created a custom notebook from my artwork and it turned out great! The process was straightforward and their notebook builder tool on the website was a nice touch to see what the creation possibilities were. I was a little concerned dealing with them remotely and not seeing a physical printed proof before the main print run, but the person I dealt with was helpful and reassuring. The job was on a tight deadline and they even got them to me a few days prior to the deadline. Overall great service. Thanks.
April 2023 by Sophie Williams
I ordered a dried bouquet from Bookblock and was very excited to receive it. Sadly when it arrived some of the flowers had been swapped out for other, less impressive types than those that were shown in the image online. I contacted Bookblock by email immediately asking them to arrange a return and refund/exchange, however they did not reply. It's now a month later and even though I've chased a couple of times I haven't heard anything. Very disappointing.
November 2022 by lauma vitola
Ordered my friend a giftbox during lockdown and the service was amazing! Very easy to order and it was sent directly to her in a lovely printed box. There's loads of different gifts on the site and were very helpful when I needed to update the postal address. Definitely recommend!
November 2022 by Rtz Rtz
Update 26.02.22Everything resolved! It took a while but now Everything is super!! Thanks!Update 11.2.22Still lot of emails and at least i got my shipping costs back. Sorry but now iam waiting since 2 weeks on an answer on my email. Seems they block my email address again. If you complain they just block you otherwise i dont understand why you dont get any answer from the customer service.Cant recommend this company for gift boxes! Products are ok but the package doesnt come in time , nobody knew where my package was, no compensation was made. Expect better customer service.Sent now 3 emails within two week to the customer service and still no answer! There are better shops i can spend my money
November 2021 by Ana Pekolj
It was my first time ordering here and I had the most beautiful experience. They answered me right away when I needed help and gave me advice on how to make my gift perfect and on time when I wanted. Thank you for kindness, help and taking time to find the best solution for me. Would definitely order again!
November 2021 by Joanna Butcher
Such a beautiful gift. My favourite thing was the bath bomb - it?s something I would love to buy again separately! I would also love to treat a loved one to one of these boxes, they are the perfect gift. ??
November 2021 by Pauline B
Probably the best box I have ever received. Everything was natural or organic. Large selection of different product type which makes it very easy to personalised. The box itself was just splendid and their presentation is on point. I will définitly buy from them and think about gifting a box to someone.Really just good things to say!!
November 2021 by Camilla Saunders
Here at Childrensalon, our Digital & Marketing team first collaborated on an internal Christmas hamper for the team, which were very well received by all, myself included.Following this, myself and the PR team, have since collaborated with BookBlock to create a lovely hamper to celebrate the launch of our new sustainable baby range, Childrensalon Essentials. A huge thank you to Sarah and the team for bringing our vision to life with their wonderful sustainable product offering, and organising from start to finish our gift hampers.We?re so happy with the overall products, presentation, and experience working with BookBlock, and we?ve had some lovely feedback from the recipients so far.We very much look forward to collaborating with BookBlock again in the future, both internally and externally.
November 2021 by TN Recruits Ltd
Brilliant service and exceptional quality of products. Would highly recommend and will absolutely be ordering again!
November 2021 by Tamara Ott
I recently ordered a custom hamper for a girlfriend in the UK via Bookblock. I was super impressed with the selection of items to include and how quickly it was delivered. My girlfriend was blown away and said the quality of the items, even down to the quality of the box they came in - she said was great and that even the box is a keepsake. It was well presented and way exceeded other hampers she has seen. Her partner was also impressed and is looking at Bookblock for future corporate gifts because of the quality and presentation.
November 2021 by Mi Ben
Received a birthday gift from my friend today and it is amazing. Great choice of products indeed. Got the box only few hours ago but the orange slices are already no where to be found. From edibles to pampering tools. Love it!!!!
