February 2024 by Soyul Lee
The male staff member was really friendly. Thank you for checking to see if the product that is not available in your size is available at another branch! I went to three Barber stores, and each one had different designs, perhaps because of inventory. I bought two from here. There are many designs that are only in stock on the UK website, so if you are staying in London for a few days, it would be a good idea to order from the website and pick up from the store.
February 2024 by Victoria S
Great service was provided by(according to the receipt) Daniel, he was very patient and helped with trying multiple jackets. I wasn't very keen on the Asian lady, every time I asked a question she would give a brief answer and run back to her colleague discussing the Israilian-Paseltine conflict.
February 2024 by Vaibhav Aggarwal
Bought a pricey winter cap from their men's section as a gift for someone and it turned out that the size was so small that wouldn't even fit a smaller-sized person properly
February 2024 by Les Jeffery
Sales lady was very friendly and helpful, helped me choose the correct coat,
February 2024 by Ricky Murray
Friendly staff
February 2024 by MARCO POLOSA
The assistance was excellent. Thank you, Rita!
February 2024 by nancy yao
The store clerk is very kind and patient. He took the trouble to bring us clothes to try on. Highly recommend.
February 2024 by Luke Hsu
The store clerk was very patient in introducing and arranging fittings.
February 2024 by Renegade
Excellent store with great staff. Huge selection of jackets.
February 2024 by ??????? ????????
Needed advice regarding repairing a jacket that was damaged. I was sent to this store after I visited the Piccadilly branch. I arrived around 15.30 on the 14/01/24.After having asked two of the staff that did not know what advice to give the second store assistant has asked the advice of the third one probably the supervisor who did not even have the decency to come and talk to me although she was standing just in front of me. Instead she wrote on a scrap peace of paper the email and the number of the customer service - which I could have found on the internet.Unacceptable lack of experience to guide the customers post sales, rude behaviour and entirely inappropriate attitude from the staff, rendering the customer service experience poor and disappointing, especially for a store which is considered a flagship for a world renowned brand in this area of London. A formal complaint is definitely following today s visit.
January 2024 by Ryan Seville
Helpful lovely stuff
January 2024 by Jacopo Alberto Giorgino
Absolutely phenomenal experience with Barbour, from customer support to in store experience. Sinead was super kind and knowledgeable. Products are great quality and iconic. I love Barbour!
January 2024 by David E.
Great UK style with classic wax jackets that are perfect for colder wet weather.
January 2024 by Jason W
Amazing shop bought a jacket here yesterday
January 2024 by N & J Gibbs
Lovely, busy shop with quality products and helpful staff.