March 2024 by Crazy Travel Junkies
I had an incredibly disappointing experience with Baitullah Travel. From start to finish, it was a nightmare.Firstly, their staff members lacked basic knowledge and competence when it came to booking tickets and arranging travel plans. It was evident they were inexperienced and unprofessional. They couldn't answer simple questions about destinations, flight options, or even basic travel requirements.Moreover, the level of customer service was abysmal. They were unresponsive to emails and calls, leaving me stranded with unanswered queries and concerns. It seemed like they were indifferent to my needs as a customer.Booking through Baitullah Travel turned out to be a costly mistake. Not only did they fail to deliver the services promised, but they also caused unnecessary stress and inconvenience.I strongly advise against using Baitullah Travel for any travel arrangements. Save yourself the trouble and look elsewhere for competent and reliable travel agents who prioritize customer satisfaction.Kumar
March 2024 by Husain Patel
Booking with Baitullah Travel has been the smoothest experience. I can?t write this review without mentioning Faisal and his commitment to cater to his clients needs and wants. He ensures his clients are fully satisfied and will go above and beyond to get the best quote for us. He has brilliant knowledge of the hotels/ locations and what they have to offer. An efficient service and available all day to straighten out any hesitations. I would recommend these guys to anyone.
March 2024 by Ziaur Rahman Zia
Very friendly & great service ?
March 2024 by Denis Ukperaj
I recently had the pleasure of booking my first Umrah trip with Baitullah Travel, and I couldn't be happier with the experience.From the meticulous planning to the reassurance provided by Habib regarding hotel reservations, every detail was carefully handled.While the hotel in Medinah wasn't top-tier, considering the price paid, it was still acceptable.Overall, Baitullah Travel made my family's Umrah journey to Mecca a reality, and I'm grateful for their professionalism and support throughout. Highly recommend their services!
March 2024 by Ash R
Very unprofessional
February 2024 by Mahmood Ahmed
I book a family package with them they are very good. I will recommend everyone to use their services.
February 2024 by Asif m
Booked my umra trip with baitulla .very reasonable pricing .transport in Saudi Arabia was arranged with a firm which kept up to times agreed .Best possible hotels in both cities.All so well
February 2024 by Hassan Ali
Went for umrah in Jan 2024 with my family 6 people hafiz yasir gave me a very good and professional service and had no issue with anything had private transport included and the price was very good and reasonableI do recommend hafiz yasir if you want to book your umrah or hajj
February 2024 by ISMAIL PATEL
I highly recommend other books umra with Baitullah travel Absolutely super service MR YASIR HAFIz. travelling process. and hotel stay everything was perfect. May Allah reward him always we books again in future ??
February 2024 by Jarina Patel
Booked Umra trip with the help of Yasir Hafiz and it was amazing wonderful experience Mashaallah. Yasir was helpful as explained the whole process completed all the paperwork visas. Organised all the transport Makkah and madina nice hotel very beautiful Experience may Aallah Reward for your efforts too Yasir Hafiz we booked again InshaAllah ???
February 2024 by Nadia Patel
Booked this trip with the help of Yasir Hafiz and it was amazing. Having never been to Saudi before, we were slightly nervous about getting around however Yasir was helpful as he explained the process, completed all the paperwork/ visas, organised all the transport from airports as well as from Makkah to Madinah. It was wonderful experience and InshaAllah we hope to visit again. We would definitely recommend and use his services again.
January 2024 by AJ Hagi-Ali
Terrible Experience - Would Not Recommend Baitullah Travel.I had a highly disappointing experience with Baitullah Travel, managed by Times Travel Ltd. I booked a stay at Emaar Al Khalil Hotel in Makkah, with a £50 deposit using my credit card. However, issues arose when settling the remaining balance.Despite their website stating credit card payments are accepted (www .baitullahtravel.co.uk/payment-security. html), they claimed otherwise, raising concerns about transparency and reliability. Despite my insistence on credit card payment, they demanded a bank transfer or cash.After expressing concerns, Sami requested an email for a refund but later reneged on the promise. Baitullah Travel has refused to refund the £50 deposit, displaying a lack of accountability and customer service.It is disheartening to note that the travel consultant, Mr. Sami Ullah, explicitly mentioned in our WhatsApp conversation that they are aware of how to challenge reviews. His statement, "Okay no problem, you can do that, we know very well how to defend, thanks," adds a concerning dimension to my experience with baitullahtravel.co.uk.I strongly discourage booking with Baitullah Travel or any associated with Times Travel Ltd due to their lack of transparency, contradictory policies, and unprofessional behaviour. Avoid the inconvenience and choose a more reputable travel agency.
January 2024 by Numan Ansari
Salaams if you want to go to one of the sacred places then try Baitullah Travel...top service specially who dealt with my package for ummrah Mr Moid...excellent service all the way thru out the booking and travelling.... allhamdulillah all went smooth.
January 2024 by Asadullah Zahid
I am writing to express my profound gratitude to Baitullah Travel for orchestrating a truly remarkable Umrah journey for me. The service I received was nothing short of exceptional, and I want to extend special recognition to their agent, Mr. Muhammad Moiz, for his unwavering professionalism and wealth of experience.From the moment I embarked on this sacred pilgrimage, Baitullah Travel's commitment to excellence was unmistakable. The meticulous attention to detail in organizing accommodations, transportation, and overall logistics contributed significantly to the overall success of my Umrah.However, what truly set this experience apart was the exemplary service provided by Muhammad Moiz. His professionalism shone through at every stage of the journey, from planning to execution. Mr. Moiz's profound knowledge of Umrah procedures, coupled with his meticulous attention to detail, ensured that my spiritual journey was not only well-managed but also deeply enriching.In a world where exceptional service is often hard to come by, Baitullah Travel and Muhammad Moiz have set a standard that truly deserves commendation. My Umrah experience was not merely a trip; it was a spiritual odyssey made seamless and memorable by the dedication and proficiency of this remarkable team.I wholeheartedly recommend Baitullah Travel to those seeking a reliable and exceptional travel service for their pilgrimage.
January 2024 by mehwish sayed
As?salaamu alaikum for those that are reading this! I booked an umrah & Dubai package with these guys and was helped by a lovely gentleman called Faisal. I had such a lovely experience! He guided me through everything and stayed on top of the dates ticket prices and even the hygiene of the hotel. Faisal worked around my date and budget to accommodate us with the best options and he definitely delivered Alhamdulillah! 100% recommend booking with Faisal when booking your tickets!
