March 2024 by Roula Thraka
Great quality and service, very prompt and professional. Also helped with providing information on our different options and guided us to choosing.
March 2024 by Tricia Caffrey
A pleasant experience from start to finish. Lots of help and advice from Chris and Tarron. Jamie, the installer, fitted the stair carpet beautifully and left everything clean and tidy. I?m very happy with the finished result. Well done B&R Carpets, I highly recommend them.
March 2024 by Sarah Gee
Very easy to work with and very happy with the fitting
February 2024 by Magdalena Zebrowska
Horrible quality of the carpet after one year it looks worst than previous carpet which was in the house for 30 years. Don?t recommend this place and customer service is really bad.
February 2024 by Aishwarya Ravi
The team were fantastic. Tarron kept me posted of the progress and the fitter who came was excellent! He did the job so well and cleaned up completely after
February 2024 by Carolyn Mackenzie
Thank you, Chris, Jamie and Tarron, for the most reliable, courteous and excellent service that you provided for us.Our rickety old staircase is transformed! The standard of the fitting is very high and exceeded our expectations.We were kept informed throughout, which made it an effortless experience. Also, our stairs are very safe and not slippery at all with the Sisal Bouclé - an important consideration for us. Thank you again.
February 2024 by James Fahey
Great service no fuss.
January 2024 by Phyllis Walters
We had previously used this company, when based in Belsize Park. and Mill Lane. the carpet selected was fine, the fitters were fantastic. we went on to order same product for another flat, and had the flat measured, accordingly. We discussed underlay, and I chose the same underlay as used previously. when I returned to the second flat, I found the carpet to be flatter than I had expected, and contacted B&R carpet sales man I had dealt with on both orders. he stated that yes, they had used a different underlay and I asked why the one I had discussed with him, as I had specifically said, we want to have sufficient bounce, and there was sufficient room, space, to install, without having to deal with door heights, wardrobes, etc. why was this substituted. the response, was incredibly rude, and dismissive, stating that I had been informed that it would not be the same , and that it was a better quality. At the time, I noticed that underlays were being discounted, on the website, No I was not informed that they intended to substitute, and the outcome is that the carpet, which is 100 wool, medium quality, and available throughout london and the UK. is, flatter, and there is no bounce. Nothing wrong with the carpet. the installers, are efficient, really pleasant to deal with and this is why I had left them to it, having used this firm before, and only noticed the difference when I had returned to the flat, when the job was completed.
December 2023 by Fiona Walsh
We had our first floor and two flights of stairs done by B&R. Service was amazing , Tarron came out to the house to measure and quote and was so helpful and knowledgeable. The fitters were also great , very quick and tidy! We love the finished result and would definitely recommend. Thank you B&R team!
December 2023 by Louise
Really happy with my stair runner. Thanks to Tarron and the team ?
December 2023 by Chris Dodds
Fantastic service all round. The professionalism and quality of workmanship are excellent. The team in the shop are endlessly patient and helpful. New floors are a major investment and we would 100% recommend B&R
December 2023 by Julia Gibbs
Fabulous carpets. Fabulous team. Fabulous fitting. We will definitely use them again
November 2023 by Alistair Whitmore
The whole procedure from choosing the new carpet then removing the old one and installing the new was very straightforward. Everything went according to schedule and on time. The new carpet was good and has been well fitted.
November 2023 by Caroline Wright
Pleasant people. Great service. V pleased with the carpet which was fitted beautifully. All the mess/old carpet removed. Recommended.
November 2023 by Tracy The Braidbar
Fantastic service. Prompt and professional and the fitters were lovely guys and did a great job.
