August 2025 by F A
I recently had dinner with my family at this wonderful place, and we absolutely loved it! The atmosphere was fantastic, and the friendly staff made us feel at home. The service was excellent, and the food was just out of this world! I can?t recommend this place enough definitely worth a visit!
May 2025 by Vina Kavia
We just went to have some late lunch at Atrio. Wasn?t sure whether we waited or just sit anywhere. Went to the counter and asked and the staff asked us to take seat anywhere. The person to take order was taking very long . We sat nearly half hour before someone came! Nearly walked out . But once the order was taken the food was very nice . May be service needs to be bit faster . On the whole good experience .
April 2025 by Burak Özkaraka?l?
The Italian restaurant of the Park Plaza County Hall hotel. The service was really slow. I ordered a drink and it was on the bar for 10 mins, which it wasn't busy.
March 2025 by stephan van de sande
They don?t have anything what's on the menu.
Several Beer's from draft or bottle. Nothing !
Take a IPA was suggested, oke... the brewdog please, oh no, empty, take the other one. Oke... after 10 min, sorry we are empty. etc.
Really pour place
January 2025 by Shane Griesbach
Fish and chips were delicious! Very friendly service!
December 2024 by Brandon Burden
After a long day of travel, I checked into the Park Plaza County Hall Hotel hoping to enjoy a quick and convenient meal at **ATRIO Restaurant** as directed by the front desk. Unfortunately, my experience was far from what I expected at a hotel of this caliber.
I arrived at ATRIO at 10:38 PM, only to be informed that the last food order had been taken at 10:30 PM?barely eight minutes prior. Despite explaining my situation and asking for a simple exception given the minimal time lapse, I was refused service. I was then advised to order room service instead.
However, since my family was already asleep in our room, ordering food there wasn?t an option. I suggested ordering room service and eating downstairs to avoid disturbing them, but I was told multiple times that the same kitchen serving room service was the one handling restaurant orders?yet no solution was offered to help me.
After a long day of travel, all I wanted was any kind of food. Instead, I was left with no choice but to wander the area on foot for **45 minutes** just to find somewhere still serving food.
This experience was incredibly disappointing. The lack of flexibility and unwillingness to accommodate a guest in need felt unwelcoming and unnecessary, especially considering the hotel?s reputation and the resources available. For travelers, especially those arriving late, this lack of support is frustrating and far below expectations.
I sincerely hope the hotel reconsiders its policies or trains staff to provide more thoughtful solutions for guests who find themselves in similar situations.
October 2024 by Robert Peckham
Steak that doesn't come with veg nor chips, just sauce, not good enough for me especially for the price! It's nice but need a healthy balance on a plate! Busy atmosphere but nice and friendly.
October 2024 by trosejt49 Solwold
So many negative reviews regarding service but we were very well attended to. The waitstaff were charming and quick, the manager inquired if we were satisfied, the food was very tasty. Would very much recommend.
September 2024 by Antar Gallardo
Bad, expensive and slow, a Spanish Manager, vulgar and rude
September 2024 by Anne Rushingwa
Tofa is a lovely waitress, you are very lucky to have in your team , food she recommended was very delicious, I am definitely coming again soon!
September 2024 by Bouzidi Bouzidi
Great service from Tofa ,so sweet and knowledgeable and she made our evening.
Definitely returning to be served by her.
August 2024 by Josu Arandia
A very pleasant terrace, with good service and good food, although a little expensive, like almost everything in London.
July 2024 by Andy Watts
Had a pretty average burger and chips here - it?s a standard hotel restaurant, fine if you?re staying there but not worth visiting otherwise.
July 2024 by Teodoro Brandao gamer
Very good. 175R$ each person, but worth the price. Very good staff, WONDERFUL food and very pleasant atmosphere.
Parking: It's better to take the metro, but there are almost no spaces, this is common in Europe.
Kid-friendliness: Yes, great children's menu, I even ate some pasta from that menu.
July 2024 by Charmaine Danguilan
We were staying at the Park Plaza County Hall, so considering this restaurant is in the hotel, it made it convenient. The food was great! We ordered the calamari & shrimp appetizer. My son chose the toasted cheese sandwich & fries from the kids' menu, and my husband and I both had the chicken Tikka masala; I thought it tasted good, but my husband said it was not authentic.
Service needs a little refining. I'm a patient person, but there was a lot of waiting. We walked in and found seats. Waited for about 10 minutes, and since no one came or even looked like they were going to come, I went up to the bar & asked. Our server took our order. We ordered drinks and saw our drinks on the bar counter. But it took the server another 10 minutes to bring it to us. Then, ALL our food came out around the same time. First, our Tikka Masalas. Then, the calamari. I joked to my five year old son that we finally got our meals first. Eventually, his meal followed. We ate, plates were picked up by someone, and we never saw our waiter until we had to flag him down to order a brownie to go and for the check. Waited a while again, and he brought us the brownie on a plate with ice cream. We told him we asked for it to go and says, just stay 5 more minutes because it'll melt. I laughed cause I knew that 5 minutes would mean another 20 before we saw him and the check. He saw my annoyance, and just like that, he got us a box and the check.
