March 2024 by Rita Jilka
The attitude and behaviour of the staff were unhelpful and aggressive. The front staff should be trained on how to interact and behave with their customers.
March 2024 by Rakesh Jilka
Does not deserve 1 star, but optometrist was very rude and obnoxious towards me, he was making his own rules as he talked. This person should be removed immediately from position. I can believe Asda employs people like this. I left feeling very distorted and uncomfortable. Do not go to this store.
October 2023 by Skepta More money paper
Very good service, Thank you Michelle & Wendy Friendly & professional, was nice to talk to ?
October 2023 by Egle Kajotaite
very unprofessional, customer service really bad
September 2023 by colin johnson
Staff very nice and helpful
August 2023 by Mohammed Shaikh
Lovely and very helpful both ladies at front desk, promptly fixed my broken glasses. Sorry I didn't take their names but yes Excellent service.
April 2023 by James Thomas
Went to get new pair of glasses but unable to buy on saturday as they said that they dont know what there doing poor service.
November 2022 by Alvin Davis
Popped in yesterday re a problem with my new glasses and seeing that the assistant was eating I said I would wait until she finished. "Oh no, it' ok" she replied and carried on talking to me with her mouth full of food - not pleasant to behold and very ill mannered!!
November 2021 by Dr. M. K.
Really disappointing stuff, who have know anything about how to communicate with customers. I was waiting for the appointment for contact lenses trial more than one month instead of promised 2 weeks. At the end they just cancelled my last appointment saying they will come back back in April because of the updated regulations.
November 2021 by Rosen Stoykov
Really disappointed people and low professionalism , worked very slowly and waste customer time
November 2020 by Kremi Atanasova
Worst experience ever!!!!!!! I went there 4 times to try and order glasses and there was always a problem!!!! Either a person doesn't know how to do his job or a scanner not working or not enough staff!!!!!! Really disappointed and angry with these people!!!!!!
November 2020 by Noah Saleh
Very disappointing as I had 2 appointment, one for eye test and contact lenses fitting. Did my eye test one and the contact lenses one unfortunately the staff are out on lunch and have to reschedule. Very disappointing.
November 2019 by Tracey Shipp
Very friendly and helpful would not go anywhere else
November 2018 by Lisa
Great opticians. & the staff are very helpful would highly recommend. ??
November 2017 by Aron Lvnstn
This Asda is like a family home.I love it :)