March 2024 by Jad Hussan
Lovely staff special thanks to RANIA in argos ladbrooke Grove she have helped us and handled our query in the right way. Great service thanks
March 2024 by C C
Fire the manager. What a rude, awful, pathetic excuse of a human.
March 2024 by S O
Lovely staff, quick service
March 2024 by VINES CENTRAL
Bought a Razer edge online and went to collect it but the in-store item was a used one.the store manager very kindly asked to get a brand new unit next day collected which they did and also gifted a 10 percent discount. Rania was super helpful in the whole process.
March 2024 by S Al
I had an excellent experience with customer service, especially with the manager Rania was very helpful and got my faulty item resolved. She is very friendly and helps me get another brand with a reasonable price.Highly recommended
March 2024 by Des
The employees at argos are very helpful. They help me with any query I have. Thomas and Hend helped a lot.
March 2024 by Certi_ Armz
I had an outstanding experience with Argos when returning a faulty item. Their customer service team was incredibly helpful and efficient, making the entire process a breeze. From initiating the return to receiving a replacement, everything was handled with utmost professionalism by rania. I'm impressed by their commitment to customer satisfaction and would highly recommend Argos to anyone in need of reliable service. Thank you, Argos, for making this experience hassle-free!
March 2024 by Everine Shand
Rania at Ladbroke Grove Argos is the best in terms of customer care. So helpful and friendly. Happy customer.Everine Shand
March 2024 by pamela di vella
I had a faulty Babyliss item that needed a replacement. Despite having a reference code by Babyliss, Argos refused to exchange the brush, claiming it was non-refundable. Babyliss customer service confirmed that the item should have been replaced the first time. I suggest not buying anything from there unless you are prepared for the possibility of no replacement or refund. The staff is very rude. The girl today accused me of lying about the brush not working. I can see someone else in the reviews had my same experience.
March 2024 by Ahmaddin S
What amazing and friendly staff. Specifically Rania and Shams who helped me locate exactly what I needed and arranged for delivery so quickly. Thank you
March 2024 by Tatiana Giraldi
Great customer service and I was able to be In and out very quickly ! Thank you
March 2024 by Yesha Bharodia
Wish I could give 0 stars, the manager is extremely rude and arrogant and just wanted to talk back to us rather than try to help with our return.We bought something and wanted to exchange for a larger size within 30 minutes and she was extremely unhelpful and rude.
February 2024 by Fatima najim
The store manager ( her Name is Rania )in Ladbroke Grove brunch is the worse manger and would Challenge you if you have any refund or exchange for any parts, the worse customer service, she?s absolutely rude and thinks she owns the store, extremely arrogant and unprofessional. Shark company told me and gave me a code to use and get replacement on the vacuum as they mirrored called me and said it?s faulty, but she refused to accept it making excuses that wasn?t relevant. Worse store to visit ever. She was no where near professional or tried to even deal with the whole situation professionally, even the waiting customers made comments and said that she wasn?t being professional and had a word with her for being unprofessional but she walked away and put her hands up in our faces saying I refuse to serve u. She should be replaced and she hardly smiles at any customer and looks down on ppl. She needs to learn how to treat her customers properly. She ruined my day, today date is 23rd January 2024, she around 1pm. I really hope Argos management has a word with her.
February 2024 by Nora Ahmad
This is the most awful Argos store I am very disappointed in the staff manager was very rude didn?t listen at all only wanted to speak and not solve the actual issue delayed my rights of refund and was telling me to get out for no reason I urge urgent call back from Argos head office
October 2023 by Natalia Marchesi
Shockingly bad service
