December 2023 by Omèr Cremers
Since the brand got bought by Chinese investors it lacks quality and its more about quantity nowadays. Such a pity for once being top of the bill outdoor brand?
December 2023 by prod scars
Great shop Sam was helpful
December 2023 by Ali El-Rhalibi
Excellent experience today?despite a packed store, Lee took the time to offer advice and was very helpful in finding specific items for me ahead of Christmas; I would have missed my train if not for his help. Looking forward to the Covent Garden expansion
November 2023 by Account No 2
Even if they don?t have the item you wanted they?ll direct you to a store that does, thank you to Sam for such smooth service and being a real professional
August 2023 by Morgan KORCHIA
Just spent 20 mins there trying jackets with no one offering advices.When I asked for different colours, the sales barely looked up while unpacking boxes to tell me this was all they had.Do not recommend.
May 2023 by John O'Brien
Good hats
May 2023 by Onyx Archive
Asian/Indian guy working here is extremely rude, made fun of me and the way I speak! Management should never have someone like this working in here.
April 2023 by chris cox
One saleman had a very indifferent attitude to me ,very unpleasant shopping experience
April 2023 by Kieron Tang
Arcteryx - The King of GoreTexI love arcteryx shell jackets as they provide a reliable and high quality jacket which can withstand the elements of rain and snow, you get what you pay for the price, a well sort out and designed jacket which works well and does the job, steeper on the goretex jacket price however the cuttings and zips are flawless.For ski I run the Rush IS , a great insulated jacket which is lightweight, snow skirt and good pockets , shame to not have a forearm ski pass pocket, but does have a upper arm pocket. Large hood to cover your helmet or a hat.A go to jacket of mine is the Atom LT, all round great jacket, great mid layer, warm, serves me well all seasons.
January 2023 by Alex Bennett
Great gear but they mess up half of the online orders, delay refunds for two months and have slow customer service.
January 2023 by Abi
Very good laid out store with friendly helpful staff
January 2023 by Wilm Radeloff
Their quality claims are pretty misleading. Some seams are glued and this glue disintegrates even without use after some years (I checked with their customer service). So not a good option if you look for something long term or sustainable.
January 2023 by Freya Owen
Honestly the most helpful lady in this shop - I think her name is Nazdar. She knew the answer to every question, provided really helpful suggestions and was genuinely honest with me (ie she didn?t try to sell me the only size they had left; she told me it wasn?t quite right for me). Fantastic service matching the high quality of the products.
December 2022 by Suren Chilingaryan
Smaller arcteryx store in London, but sometimes has newest, mite special, or rare items. So still worth visiting...
December 2022 by Mia Wang
Wanted to buy a jacket for my dad for daily use and not happy with the color. The sales told me ?it is not for fashion? and stop introducing me other functions or colors which is so rude. Come on it is just clothes, even for outdoor color matters.