July 2023 by Snk Designer
The staff is very rude with all the customers and they turn off the Evri machine in purpose and tell customers that is not working. They don?t want to take any parcels and they told me that they don?t care about Evri.
April 2023 by Woody Anderson
Worst place to post anything from or collect EVER. Either not open when they say, dont have bags or labels and really unhelpful! Not sure how they survive as a business being so inept and useless!
March 2023 by Veronica Wells
0 really! I asked for help and the person behind counter was not very helpful. What a waste of time. I went to different evri and was good.
February 2023 by sunny norwen
The counter service so so rude and bad!!!!!!!!!!!! When I arrive he see me scan the return parcel, and machine is didn't work! He very rude voice and scored loudly! What's the point?! The shop printer is on corner not in middle and didn't block the way for the guest shopping. He is blind unhappy take the parcel, is ok , tell Ervi delivery company, don't take the job!!!!! And the shop helper or customer recorder video is after he shouting! Is unfair for me!Will not go again and don't want see this rude counter again!!!!!
November 2022 by Jemima Russell
No sense of business or customer service. Apparently UPS collections only between 3-8pm thought out by some very clever person?thanks for making sure customers are aware of this so they don?t come out of their way for nothing even though the parcels are held in the shop, shop policy is they can only hand them out between those times!!really???Ridiculous!!!!
October 2022 by Rosemary M
Luggage storage not as stated online but £1.90 + insurance per item per hour. You still have to book and pay online even when in shop.
July 2022 by Hector Reid
Great for bits and every day needs.
July 2022 by Mehul Darji
Today I visited store who working in Cash a very bad attitude showing to customers I order parcel by herms and he was told me to wait why I m waiting ??Showing attitude it?s very bad experience
July 2022 by Caden Henry Neil
The people are horrible they stole my umbrella and said a customer took it and then they had it in the back
April 2022 by collin
Terrible customer service, went to pick up a parcel delivered on Wednesday the staff keep saying its not there
January 2022 by ????? ????????
Funny stories..I went twice to return Hermes packages. The first time was guy over 30th and was really rude towards me. I asked him some questions and he answered me like he argued with me.The Second time was younger guy also rude and histerical. I left my small zara package over the drinks (next to the door) just to put a label on it because there was no other space. He yelled to me that I'll broke the drinks? The drinks was packed and that package was small and lightweight but this over reaction is every time in this shop!! I would say there is no humankind attitude what about customer service..
November 2021 by abbie howe
went to return a hermes package in this store and the woman was so rude and dismissive. i had to throw my parcel over and into a big pile of parcels myself. i said to her ?oh i think you have to scan it? & she replied ?yes i know how to do it.? and when i asked for a receipt she got snappy and said ?i?m not finished yet.? won?t be returning!
September 2021 by Ringo 45
Excellent for returning unwanted items from Amazon. Process was easy.
August 2021 by R D
A local store which I go in to from time to time for the odd bits and pieces but particularly for my parcels as this is also a collection point. Now I'm not sure if the staff ( one in particular didn't get his name) are lazy but I always tend to have an issue with collecting my parcels, they say it's not here come back tomorrow, when I have my email that has confirmed it has arrived days prior. As I refuse to leave without my parcel the staff eventually go and check for it and they always happen to find it ? I really don't know who they think they're playing with. But anyway this is a regular occurrence, today I asked for my Nike parcel the guy firstly said it hadn't arrived I showed him my email confirming it had days ago. He then said the scanner wasn't working I questioned him, eventually he went and got my parcel and the scanner work. ? Anyway if you happen to send a parcel here and you have confirmation that it has arrived don't let them turn you away, they're just lazy especially if they have other customers waiting to pay. The guy did try to make a joke with me which lightened the mood, this pushed the review up from a 2 to a 3 star luckily.
August 2021 by philip taff-mensah
Very clean and most of the staff are friendly. Handy for me, as close to home.
