January 2024 by Vikrant
Want to eat pizza just go there very co operative staff as well as the drivers are damn good and fast delivery service
December 2023 by Agu Joel Chigekwu
I recently had the pleasure of ordering from Domino's Pizza in Elephant and Castle, London, and I must say, I was thoroughly impressed. The service was exceptional from start to finish, and the quality of the food exceeded my expectations.Firstly, the ordering process was seamless and efficient. The website was user-friendly, and I was able to customize my pizza exactly to my liking. The delivery was prompt, and the driver was friendly and professional.As for the food itself, it was absolutely delicious. The pizza was hot, fresh, and loaded with generous toppings. The crust was perfectly crispy, and the cheese was gooey and flavorful. Additionally, the sides and desserts were equally as tasty, and everything arrived at the perfect temperature.Overall, I was extremely satisfied with my experience at Domino's Pizza in Elephant and Castle. The service was top-notch, the food was fantastic, and the overall value for money was excellent. I would highly recommend this location to anyone looking for a quick and delicious meal in the area. I will definitely be ordering from them again in the future. Keep up the great work, Domino's!
December 2023 by John J
Staff here are disgustingly rude.Drivers do not know where they are going and after many attempts to direct, lied and say they can't find the address.Update: this dominos has now stolen my money after asking for my refund. Have noticed on my account it has been billed but no returned money.
November 2023 by S Cho
Both my wife and I got sick after eating food from this branch. They forgot one of our orders as well :/
October 2023 by Debra Gosling
I messed up my order and put collection instead of delivery. I phoned the shop and explained and they kindly delivered it to me, even though it was my mistake. I am very grateful and thank you to the staff for helping me.Vegetarian options: The Vegi Supreme is very tasty and, hooray, no courgette!
October 2023 by Tom
They are extremely slow to deliver. Often over 1 hour, but apparently they can charge £2.50 delivery for this since the pandemic on very expensive pizzas.They need to sort themselves out. Someone is making a lot of money at customers expense.
September 2023 by john lloyd
When trying to order my daughter used my phone. She gave the order over but then they requested my phone number so she passed the phone to me, when I asked what the problem was they just put the phone down. I rang up asking them why they disconnected no reply was given. Being only 10 minutes walk away I went in to collect it myself. On arrival, it was presented to me, I had to wait 10 minutes for them to come back for me to pay. On presenting my card they kept saying it was rejected 3 times. I went into my app and it said pending three times. After asking for a declined certificate, they only gave me two. One ringing up my card company they said there was something wrong with the security on the merchandise side and they my card company refused to go through with the approval.I believe my card was trying to be scammed, so I blocked it. By the time I got back, the food was stone cold and a complete waste of time & money. their attitude was to walk away from the counter and not bother to come back to address the situation. Update to my review. Customer service has contacted me to discuss my complaint. My answer to this is. ? it should have been dealt with at point of call. I or my family and Friends will never use DOMINOES PITZA OUTLETS AGAIN. This decision is made solely on first hand experience. It is up to the public on how to react on my review.
August 2023 by Naqueela (Ela)
Mira was absolutely amazing. My order said it was delivered on JustEat yet I hadn?t received anything. I called the store and she picked up; she assisted me with my concerns and sent out my order again free of charge for the inconvenience. Perfect service ??
August 2023 by Karolina Golatowska
Quality of pizza not as it was. Constantly missing sauces. Got vegan pizza with dairy. Messed up orders. One star for the driver and his efforts!
July 2023 by Luke Doddrell
Ordered a medium pizza with a side of potato wedges and a large garlic dip.Driver got lost, delivered cold food and 'forgot the garlic dip'. Told to ask for extra dip next time.One of the wedges were moldy, one a completely black interior and another with a large root grown out of it.Pizza was cold because driver can't use Google Maps?!Called to complain. Told the driver dropped and broke the dip (so one of them were lying to us) and that the potatoes are shipped that way. No excuse as there ought to be quality control at the store. Insisted on refund because we don't want freebies on account as we'll never order from there again. Disgusting, cold and poor service.Whomever is responsible for this area of Domino's needs a change of branch management and staff to get it up to scratch.
June 2023 by Adam Bowen
Multiple hair and facial hair on the pizza. Asked me to return the pizza myself. Actually disgusting and disgraceful product and customer service.
May 2023 by Redon Lico
Its normal pizza, nothing special. It's cheaper if you go to pick up.
May 2023 by RTAN 451
Order arrived with missing items, driver assured me they'd be back with them in five minutes. They never bothered coming back and then the store wouldn't pick up the phone for the nexthalf hour, and when they did they hung up after 1 second... Won't bother ordering again, would be fine if the driver returned, mistakes happen, but don't just leave people standing around.This was on Sunday 14th May at around 10pm. Store seem happy to just rob people basically rather than correct mistakes.
February 2023 by Patric Hall
They are quick but they always forget something ? 50% of the time my order is incomplete when it arrives
January 2023 by Lara Adams
Click & collect most efficient by far, always ready in 15mins or less. Workers are always so cheerful and polite, love picking up my orders from this location.
