Honestly, this has to be one of the best experiences in London. From the moment we walked in, Craig gave us such a warm welcome and we got to enjoy a coffee before the tour. The self-guided bit at the start was a brilliant way to take in the history of gin and the role it’s played in shaping our city. Then Heather took... read full comment
August 2025
Top notch customer service. I was booked to do a VIP tour but but developed a serious chest infection the week of the tour . I emailed the team , and received a prompt reply offering alternative dates , or the offer of a refund. As the dates didn't work they issued an speedy refund . A great experience with big thanks... read full comment