December 2023 by Ekaterina Plisikova
Absolutely disgusting service! 9:05, i was standing outside with the child, nobody even CONSIDERED coming and opening the door, apologizing for the lateness! Instead, when of the staff members came in, they said the pharmacist is late today (27.11). Me and few people came in. Until 9:10 nobody bothered even turning the light on, no apologies! Who are you there to speak to people in this way? The man, managing empty boxes, im talking about this guy. Rude, arrogant, ignorant, its written on his face ?i hate you?. Maybe he hates all women. I hope, if you have ever family, your wife is treated same way you treated me! Funny enough, he could talk normally to the guy there, but not a mother with a baby. He said to me ?go to the hospital?. Wow.me, being a doctor myself, being sent back to work, instead of selling a colpol! Just wow! I am furious! I really hope that the manager reads this all. Also, your pharmacist is late (9:12). YOU WORK IN CUSTOMER FACING ENVIRONMENT! DEAL WITH THIS ACCORDINGLY AND TREAT PEOPLE WITH RESPECT! IF YOU OPEN LATE-HAVE SOME BLOODY GUTS TO COME OUT AND APOLOGIZE! TALK TO YOUR CUSTOMERS WHO BRING YOU MONEY WITH RESPECT! I HOPE YOU WILL GET THIS ALL BACK ON YOU, Karma is real.
October 2023 by Corinne Smith
Since the new manger has taken over Shelley?s it has been a nightmare coming to this pharmacy. You don?t get all ur prescription you have to make sure that you check the bag before you leave. And when u do get threw it a sorry we forgot to put that in ur bag m. Then u try to call them and it busy for half hour you can?t get threw. You go to collect ur prescription, and they tell you that they don?t have the stock come back in three days.
July 2023 by Noor A
I had an amazing experience at this pharmacy! The staff there were very caring and attentive to my needs. They went above and beyond to provide me with the information I needed and answered all of my questions with a smile. The service was top-notch, and the facility was clean and well-organized.I highly recommend this pharmacy to anyone looking for exceptional customer service. Keep up the fantastic work!
July 2023 by Michelle Phillips
My god! What a shambles this pharmacy is since it?s been taken over. They messed up my prescription, I had to wait weeks, they said they were going to follow up with my GP to sort out the problem?they didn?t. The staff stand around chatting whilst studiously ignoring the customers and they refute what they?ve previously said when challenged. Oh and the shop is a complete bomb site!! The staff act like they?re doing you a favour. If I was on my last legs I wouldn?t use them again.I?m only giving them 1 star because you can?t post without any.
April 2023 by Michelle Rodrigues
Wonderful service from the team at Shelly?s. I highly recommend this Pharmacy as they go above and beyond to help.
February 2023 by Jam Cam
Was the best pharmacy but since Shelly has left it?s a joke, the lady who is running it had me waiting for over 20 mins why she was chatting away on her phone to a friend laughing giggling, it?s a joke I feel sorry for all the old staff as the place is so unorganised now!
February 2023 by Babyboy
Gone downhill since Shelley left .. closed early on Saturday so I?m left without medication even though it says 1pm on website , always long waits when you go in to pick up and no reminder texts to say it?s ready .
February 2023 by Sam Spam
Really good, organised and polite service
December 2022 by Amira Bella
Lovely pharmacy, They deliver my medication every month with no problems. Staff are kind and helpful. 10/10 excellent service.
December 2022 by Nadia Al-Khudhairy
Amazing caring team that go above and beyond to help their customers
November 2022 by Justin O'connor
been coming here for years never had a problem. Helpful, professional and excellent customer service.
August 2022 by Ann Waters
The staff are great really going above and beyond to assistBut it's the pharmacists that got the 5????'sFor such a small and I presume independent business they really deserve a top notch review
July 2022 by ChrisB Ivan
Lovely Staff. Very polite, very kind.
April 2022 by Grainne Palmer
Wonderful and most helpful chemist. Friendly, knowledgeable staff. Nothing is too much trouble. Uber efficient too. Been using Shelly?s and their predecessors, Jansons?s, for decades.
February 2022 by Jay Doshi
Brilliant pharmacy that has everything you will need. Staff are very polite and extremely helpful. A place where you?re not just another number, rather they give you their time and care to explain everything.