January 2024 by Pradeep Tushir
My recent visit to Yo Sushi left much to be desired. The sushi, touted for its freshness, was surprisingly bland and lacked the vibrant flavors I expected. The rice was dry, and the fish didn't seem as if it was of the highest quality.Adding to the disappointment was the slow and indifferent service. The staff seemed disinterested and unresponsive to our concerns, making the overall experience less than enjoyable. Unfortunately, I cannot recommend Yo Sushi based on this lackluster dining experience.Vegetarian options: Brocoli
January 2024 by Ali Eroglu
Looks like they've changed their miso soup. It tested like water. No flavour. Chicken terayi was tasty but dry. Not enough sauce.
November 2023 by Reviewer
Abysmal service. Although it was quiet, it took ages for someone to seat us, hardly anything on the belt, many items out of stock. Really was a waste of time, won't bother coming back to this one.
October 2023 by Sam Stevens
I'm not a huge lover of Sushi, just came because my girlfriend enjoys it. Had some Japanese fried chicken which was amazing, as well as the crunchy california and spicy chicken katsu sushi rolls which were both pretty good.Service was quick when needed
October 2023 by Jim Blackler
The great Yo! experience we're used to seems long gone. Disinterested staff and no food on the belt. So disappointing.
October 2023 by Janessa Tiburcio
Not impressed. The sushi selections on the revolving belt don't look fresh -- they look like they've been sitting for a while. The yakisoba was bland. Athough we have to wait to be seated, there's no service to rate because no one really checks on you after someone brings your order to the table from an app.
September 2023 by Robert Robinson
The restaurant was busy, but the drinks and food appeared quite quickly. The belt was in full operation, so we also picked items that caught our attention.Vegetarian options: Mum is vegetarian - plenty of choice fior her to choose from - she enjoyed the faux duck.Dietary restrictions: We were asked, but being seasoned Yo! Customers we knew what not to order.
September 2023 by Seema Kotecha
Half of the sushi had run out, they ran out of tuna and for dessert, the custard pancakes didn't come with the raspberry coulis but chocolate sauce which didn't go at all. Worst yo sushi I've been to.
September 2023 by Adrian Larkin
It used to be so good but service is lame, food was poor (serving up some limp sashimi that?s nothing like it used to be) and service on a Friday 3 hours before closing was as if they were already closed. Second time had a bad experience in last 3 months hence this review. Such a shame. Used to love Yo!
September 2023 by [VX] Fury
Used to love this place a lot. I?d come specifically for their chicken ramen and Korean chicken. But as I?ve been recently they?ve changed their menu a lot and removed a lot of favourites. Their quality of food has declined a lot with smaller portions and higher prices, changing recipes etc. Really quite a shame because I loved their food but I won?t be going back anymore, their counter at Tesco is better.
August 2023 by Howard Coan
Staff do not take initiative. They can see a customer standing by the order point, but dont say, hi, how are you, can I help etc. Also couldn't tell me how I can locate my loyalty number. Also I asked for a receipt but didn't get one. Staff need more training in customer service. Update: Head office apologised and did send me a gift voucher. So I have changed to 3 stars.Vegetarian options: Loads on the menu
August 2023 by Dominic Lovelock
There was a time when YoSushi was new and unusual and exciting, now it's typified by slow, poor service and very overpriced food. No sparkling water on tap, you need to order practically everything off the menu and did I mention expensive!
August 2023 by chamalhe01
Staff needs to pay more attention to their role. 1.The seating area given to us not clean properly. Had to ask a member of staff to do so. 2. Had to wait long for sushi condiments!! 3. Food was nice, thanks to the kitchen staff. 4. Few of front of staff ( specifically the one who was on beverages ) needs training on customer service.
August 2023 by Varsha Khodiyar
Unfortunately the Yo Sushi experience has gone downhill recently. The staff did not seem to be happy to be there, and it seemed we were putting them out when we requested wasabi and ginger to go with our sushi. The water taps at each table have gone (or at least we did not this where we were sat), as have the call buttons to let staff know you need something.Sadly the quality of the food has also decreased, but the prices have shot up (as they have in most food places over the last few years). Granted it's the only place that has the conveyor belt experience, but in my view there are other better value and better quality sushi options in Kingston.
August 2023 by Zowa Bunz
Really nice unique easy service.30/7 - went again. Food menu has expanded and there was alot more choice. Was really easy to order food on the app and food was served straight to me. I didnt like the fact that all meals didn't come at the same time but expected it was fine. Service was good but couldn't have been a bit more attentive rather than me having to get up and ask for bill otherwise really nice staff and nice food.
