January 2024 by stephen brown
Strictly take away only from 2.30pm when the appeal is obviously the venue and atmosphere. Why venture up and down crowded escalators to the top floor of the Bentall Centre for a take away coffee when there are lots of more convenient places with better service.
January 2024 by Laura McEvilly
Since the renovation, this shop has gotten so much better. It is huge inside now and has so many sections to browse! The children?s section is particularly inviting. Can?t wait to come back!
January 2024 by Tal
Nice big bookshop, great for browsing. However, I did prefer the old shop on this premises, as it seemed bigger and with more distinct sections but I suspect it was revamped to make room for the cafe.
January 2024 by Lucy Longley
I often come to study in their cafe, coffee is always great and staff are always lovely!
December 2023 by Rubo Stars
Beautiful bookshop with a cosy cafe on the 1st floor. An asset to Sutton High Street
December 2023 by Luis Castillo
E erything you might expect from a large famous book retailer.
December 2023 by Melanie Kiesel
What a shame. I?ve got sugar problem so run to a fruit juice shop to get a drink. My kid was dying for a warm drink from the Waterstones cafe, juste opposite. I could see how happy he was to seat there and chill. I was going to order when I?ve been asked to leave because I had a drink from somewhere else.Excuse me ???? I can understand if I was just seating there and not buying anything, but I wasn?t as I told her I was buying from the cafeNo, they ask me to leave.Not a really nice way to treat people
December 2023 by Lesley Metthews
The best bookshop I've ever been in.So much stock.Helpfull staff and a cafe.
November 2023 by Alex Nolan
Incredible service despite being on a busy Saturday at lunchtime. The man who helped us was super helpful and was super proactive and upon overhearing our conversation about what we were looking for immediately tried to help us find it, great to not have to ask and look around to help. Super approachable and had a great conversation.
November 2023 by Nick Poole
Love this place, recently refurbished with an ace cafe, it still remains the best bookshop in Kingston, and doesn't feel too crushingly commercial. Good recommendations from the staff and a really nice atmosphere.
October 2023 by GoogleUser
Just wanted to say that Sofia/Sophia did a wonderful job of reading to our children today and it was lovely to see someone so passionate about what they do.... And she gave an awesome recommendation for a children's book written by Lemony Snicket.
October 2023 by Hollie Warner
Lovely store in Kingston. Staff are very friendly and welcoming. They also have a cafè inside serving hot and cold drinks, and a variety of food
October 2023 by Steve Saville
Amazing spread of books - not Foyles of Charing Cross Road spread, but extensive nonetheless
October 2023 by Katie Madge
Thank you sofia for going above and beyondNot sure how to make an offical compliment but this store went above and beyondI called in advance and they put a board game aside for me. We drove there from Guildford but forgot my actual card, so i was unable to pay for the board game via Google play due to their machine have a £100 limit on it.she went out of her way while it was busy and we were able to do a manual card payment using the card details.
September 2023 by Louise
Very spacious book shop.The young man with the septum piercing was very helpful, he had exceptional knowledgeable on books and he was very nice.