March 2024 by Dave Oram
Clean, well stocked with a keen and friendly staff.
March 2024 by Sean Winter
Large Sainsbury's so has most things. Easy parking for customers and free for the nearby cinema after 7pm. All on ground level.
March 2024 by Thomas Dowrick
Massive Sainsbury's just behind Kingston
March 2024 by James Dods
Large store, large car park, I was there shortly after opening so very quiet.
March 2024 by Adrian Giles
Friendly staff , But sadly let down by the old rude woman on the cigarette counter.
March 2024 by Peter Sweetman
Good place no complaints
March 2024 by elvis ngatom
Amazing shopping place
March 2024 by Gareth Brett
Click and collect is a mess and very disorganised wait 40 mins and then came with wrong shopping. Once correct order came many mistakes for example charge for a cauliflower but received a cabbage which gave back but never got refunded for the cauliflower.
February 2024 by Angus Macpherson
Great shop
February 2024 by Margaret Malcolm
Normally I shop here and wouldn't have any major concerns, but last Saturday was a joke, except not in the least funny. For a start, there was only one of the smaller trolleys, and the wheels on it kept jamming all the way round the store. There were no handsets at the Smartshop. A few eventually arrived. Then, the Smartshop stopped working. It started again, but it was announced that there was a technical problem. A store assistant then offered me another trolley, so I transferred all of my shopping. He could not refund my £1 for the use of the trolley, but said he would inform customer services desk and I could get it refunded at the end of my shop. Then, by the time I finished my shop, the queue at the Smartshop was a mile long. Only two of the checkouts out of six were working. The queue at the self serve checkout also was very long. I ended up at one of the staffed checkouts, and got the assistant to cancel everything on my handset and had it all scanned again. On leaving the store, the queue at customer service was also a mile long, so I left without my £1. By then, there were still no handsets at Smartshop, nor any trolleys outside. Shambles!
February 2024 by Carol Newman
Everything in one place, foods, alcohol, beauty, babycare, homeware, cards. There is an Argos in store. Plenty covered or non covered parking spaces. No longer have car washes available. No longer have the Lloyd's pharmacy. Quality under one roof, pleasant and helpful staff, many options of paying, scan and shop. Self checkout, and regular tills with conveyabelt, makes it a pleasant place to shop. Take away coffee machine available to purchase your coffees in the foyer. In Post facility in the car park for sending or collecting packages. Keep up the good work Sury Basin and the lovely staff throughout the store.
February 2024 by Joao Pereira
Great sainsburrys. One of the better ones out there, huge, loads of selection, kind staff.
February 2024 by Beth Badger
Not the best sainsburys I?ve been to I am afraid. There is a pigeon on the loose, food selection is not the best and there is always a shortage of fresh fruit and veg.
February 2024 by The keep The keep
Everything availableAnd there is a parkbut it close early
February 2024 by Rasheda Alam
Good collection of fruits and vegetables