August 2023 by Sarah Smith
Very polite people always helpful, I always use their service for returning parcel and buying stuff but never been an issue.
July 2023 by Andrew Scott
I use this place occasion as it has a parcel return service, I have always found the staff to be really helpful and polite, most places I pick up or drop off parcels have really unhelpful and rude staff but I have been served here by several different people and have always had a good experience
December 2022 by Libero Pinto
Bad service, I went to this store to return an item, the staff behind the counter told me that it was not possible to ship, even before explaining, then they didn't want to read my return confirmation email, I think they didn't know how to read English, very rude in manners and doesn't help you even when I told him it was the first time I use this service, he told me you don't understand English but the truth that made me very nervous about his rude and aggressive attitude, the staff must be kind and welcoming to the customers the opposite of this shop
November 2022 by Josh Kearns
Really friendly and helpful staff. Thanks for being so accommodating and patient on our parcel drops recently. You've really helped us :)
August 2022 by Simone
Dreadful service. I went to try and collect my parcel, then told I had to contact customer service. Not helpful service given that my parcel was registered as being at the store. Lack of responsibility taken.
July 2022 by Vasu Reddy
Friendly staff and helpful, but unfortunately evri(hermes ) doesn't provided packing bags to the store to pack in the store.so they don't do packaging in the store. I recommend you to come with packing ?. Some online retailers like vinted ,depop won't provide QR codes to print in the store better to print in the home if it's from vinted or depop. I don't know why they are getting 1 or 2 stars for hermes return service which can't provide.
July 2022 by Der- Londonsteffen
Very rude person behind the counter. I had a return. He asked me why I didn't wrap my return. The web page of the online shop said I don't need to wrap and it's service of the shop to do this. The person did complain constantly to me. What ever he said... it was a bit hard to understand him.He told me off and at the end he wrappped and sticked my return with the label sticker on the original cardboard of the item. So it never can be sold again. He wasn't care about anything. So I told him I never come to this place again. He agreed to me.He shouldn't do a costumer service job.
July 2022 by Emma D
Exceptionally unhelpful staff wouldn't help me use the Hermes self service, very rude, intimidating and aggressive.
April 2022 by Vivek Haria
Very rude and unhelpful with Hermes return service. They told me to go back home and seal my box with a pair of scissors and tape! Won't be going back here again and I recommend others don't either
August 2021 by Baz T
Friendly staff, good range of products, typical for a newspaper store. Its a small shop so feels cramped, they send and recieved parcels for multiple companies, Hermes etc so it can be full of trip hazards.
August 2021 by Kathy KAT Holland
Always very helpful & pleasant. I wish all shopkeepers were this nice
August 2021 by amoayyad
Unhelpful with Hermes service...
