December 2023 by Chris Young
Always friendly helpful staff
October 2023 by Gabriela Espinoza Quintero
I read all the comments about the rude lady, people were not exaggerating.
February 2023 by Arron McGregor
Very rude attitude from the lady behind the desk at the post office. I?m sorry for asking a question, I will make sure I do my research on the correct letter type before my next visit.
August 2022 by Iman
The lady behind the counter was so rude, clearly knows nothing about customer service.
January 2022 by Rai Ibrahim
Attitude at the post office section has to change. Doesn't cost a thing to be polite.Have started using Hawks Road post office as atleast you get the basic service there with a smile.They are also open on Sundays.
November 2021 by Adrian Ko
the worst shop in the area I prefer to go to tesco, service 1 star, I think the owners are working, sometimes I will send a parcel but nothing else.
October 2021 by Grace B M
It's probably been more than 2 years I visited the franchise post office in this convenient store because it used to be at the back. Now the post office is at the front of the entrance. I has a broadband box to return on my way to the Grove's medical center. The package was missing address, but I think it had faded the address though I went back to the Lady, she was very polite & in line she was very polite & seems to know her regular customer who was elderly. She was friendly to her. And wasn't perturbed that I went back to her to explain twice, she was still friendly & it wasn't a problem that I bothered her again. I'm THANKFUL for her explaining to me again because I wanted to return this malfunction box so badly HENCE great service overall with a smile ???.
May 2021 by Tiffany the Flower Princess
Decent little stall by the side of the corner shop. You'll probably have a better experience with one of the 3 guys who run the shop rather than the lady usually at the stall (seems to be a common opinion in these reviews) but it's a fine drop-off and collection point. The corner shop is good too. Lots of packing materials and p&p related stuff towards the rear of the shop, very handy.
May 2021 by VEGETA SAIYAN
What is wrong with this rude woman who runs the post office every time I go in to use it i say, how are you today? & get no response so ive given up on the sourpuss. Also the shop there is a ripoff, they tried to charge me £4 for a can of lighter gas saying it was because of the can being big but it said on the can 50%extra FREE so i went across the road to the friendly shop which sells absolutely everything & got the exact same can for £1.50. So i rest my case avoid this shop & its post-office like the plague & get anything you need from the shop on corner opposite this 1 ????
May 2021 by Pearl Lashes
Horrible! please avoid! I have been going here for years but yet The lady behind the counter is extremely rude and unhelpful which can be uncomfortable. charging extra for postage each time or refusing to scan a code for free returns although it states Royal Mail and have had no issues in other branches. Please avoid!! Clearly they know nothing about customer service.
March 2021 by purple Rain 786
Attitude at the post office section has to change. Doesn't cost a thing to be polite.Have started using Hawks Road post office as atleast you get the basic service there with a smile.They are also open on Sundays.
March 2021 by Ahmed Alhaydari
I recently started an online business and do send parcels across to my customers. Everytime I visit this post office, and always politely ask request to post my parcels. The lady behind the post office counter she is very rude, multiple time she told me to buy the stamps somewhere else and kept claiming that I would need to pay more for the postage (even if parcel within the royal mail guidelines). Now I have seen many peoples experiencing the same issues with this lady, I highly recommend not to visit this shop/post office. Please AVOID THIS SHOP AND POST OFFICE.... Message to business owner, lots of people avoiding your shop check the community messages below and on social media.
February 2021 by Alexandra Ngo
Been coming here for years, the convenience shop not an issue however when the lady behind the post office is there, I find her so rude and her customer service is awful, she is unhelpful and always raises her voice when unnecessary. She definitely needs training.
January 2021 by Alexandra
Been coming here for years, the convenience shop not an issue however when the lady behind the post office is there, I find her so rude and her customer service is awful, she is unhelpful and always raises her voice when unnecessary. She definitely needs training.
January 2021 by rita nathan
I have been coming here for many years, and always ensure I am polite - saying please and thank you, and wishing them a good day, but am still served with such a crass attitude from the lady behind the post office counter. Always makes me feel like I am a nuisance, and am always greeted with a sour face.
